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Group 1 Buick GMC North

Houston, TX

4.4
1,420 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,420 reviews

April 04, 2026

Customer service by Christina Fernandes was great! Great communication skills,pleasant greeting,and awesome personality! More

by tr3otc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fernandes Service Dept.
Apr 07, 2026 -

Group 1 Buick GMC North responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

April 02, 2026

Awesome service. !! Salesman Edgar Ramirez was beyond expectations on help me on get my truck. Thank you Edgar and Ty group 1 north . More

by ismaelbetancourt26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain sales manager
Apr 06, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2026

Amazing customer service! I made a last minute appointment and there was no trouble whatsoever. The service was speedy and great and thank you to Christina Fernandez for the h More

by rulisred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fernandez
Apr 03, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2026

The service department seems great IF you have a Buick or GMC product. I brought my VW Atlas (that I purchased from them) in for a scheduled complimentary oil change at 7:00 am. Initially, the service tech a More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Apr 03, 2026 -

Group 1 Buick GMC North responded

Good afternoon, BC, Thank you for taking the time to leave a review. I am sorry we were unprepared for your vehicle's oil service at the time of your arrival. I will get with my team to let them know for the future. We do not typically pre-order parts we don't usually stock just in case the is an issue with a reschedule/ cancellation and for some reason cannot return the part. We definitely should have done better at expediting your parts to make sure we could get your vehicle completed in a timely manner. David Marti Jr Service Manager Tel 281.897.6641

April 01, 2026

Being client for over 10 years and every time I need service they take care of me with or with out appointment 10 of 10 always. More

by salvaje0483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Group 1 Buick GMC North responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2026

Service was quick for making last minute appointment but Had issues when trying to use their online coupon when checking out More

by Victor98304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 03, 2026 -

Group 1 Buick GMC North responded

Victor98304, glad to know you were taken care of in a timely matter and I apologize for the coupon mix-up. Please reach out to me if you have any further issues or questions. Thanks, Eric Clifton Service Manager 281-897-6647

March 31, 2026

Excelente atención! ! Todo al cien mu! Muchas gracias por ayuda en especial para Miriam gracias de antemano! More

by deleon_heriberto29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myriam G. Rodriguez
Apr 05, 2026 -

Group 1 Buick GMC North responded

Hola, nos esforzamos por lograr el 100 % de satisfacción, y nos alegra mucho ver que tuvo una experiencia tan positiva en Group 1 Buick GMC North. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tenga un día fantástico!

March 28, 2026

The salesman was very nice and knowledgeable I enjoyed the experience. Thank you all very much More

by curtisgary53
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hobson
Mar 30, 2026 -

Group 1 Buick GMC North responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2026

My car was in the shop to long never going to buy here again w More

by Margerymoonie 1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Group 1 Buick GMC North responded

Hello, I would like to dive deeper into your issue and why the repair took so long but I would need more info. If you could, at your convenience, reach out to me to further discuss your experience. Thanks, Eric Clifton Service Director 281-897-6647

March 25, 2026

Mike is the best salesman there. Truly goes above and beyond for customers. Gives the best deals! More

by blakenowak05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 28, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with Mike! Feel free to reach out to us if you need anything. Have a wonderful day.