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Group 1 Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.4
1,509 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,509 reviews

August 25, 2026

Always very courteous to me when I take my car in. So far I’ve been happy with my vehicle and the services. More

by Bigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service.
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Aug 30, 2026 -

Group 1 Buick GMC North responded

Hi Bigal, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2026

Attentive, knowledgeable, professional They provide reasonable timeframes of Completion. They provide a way to get you to where ever you need to be if a repair takes longer than you can wait. More

by gdpressley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
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Aug 25, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2026

My sales rep was friendly and his time answering all my questions! I came in with two cars in particular that I was interested in and we were able to make a great deal! More

by jena.buchanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Hobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. If you have any further questions, please don't hesitate to reach out!

August 22, 2026

Awesome place to take your vehicle for repairs. Finished in a timely manner I would recommend. More

by joann.doria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron services tec
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Aug 23, 2026 -

Group 1 Buick GMC North responded

Hi Joann, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2026

David was extremely nice, and made sure I made the right decision for me. I was able to get the car I really wanted!! More

by Aricarrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cardova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
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Aug 23, 2026 -

Group 1 Buick GMC North responded

Hi Aricarrier, we're happy you found David to be so supportive during your experience here at Group 1 Buick GMC North. If you have any further questions, please give us a call. We're always happy to help!

August 20, 2026

Rudain service advisor kept in contact with me. Very informative took vey good care me. Very good service More

by Av60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudain and Sunny
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Aug 21, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2026

Great customer service, Adrian went above and beyond to help me through the repairs Thank you More

by Manny.benitez48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian in Service 5 stars
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Aug 21, 2026 -

Group 1 Buick GMC North responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything else we can do for you.

August 19, 2026

They are very hard to get ahold of. They don’t respond to messages and they don’t call back even if they say they will More

by PJFrau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not mentioning anyone by name
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Aug 27, 2026 -

Group 1 Buick GMC North responded

PJFrau, Communication is key and we seemed to have dropped the ball and for that I apologize. I would need more information to see who your representative was, so I can properly address this issue. Eric Clifton eclifton@group1auto.com

August 19, 2026

The degree of professionalism that I have experienced from my lease last year to today’s service is unsurpassed. More

by daca60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itaty Esquivel, Service Advisor 142340
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Aug 27, 2026 -

Group 1 Buick GMC North responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2026

I always use GM to service my vehicles. My service Representative has been Christina. She’s informative, friendly, and very professional. They sell service! Maxceine More

by Maxceine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ferdinez
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Aug 18, 2026 -

Group 1 Buick GMC North responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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