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Group 1 Buick GMC North

Houston, TX

4.4
1,420 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,420 reviews

April 23, 2026

Very nice and pleasant services. Quick turn around service on my vehicle . Customer service is excellent. Especially in service department including service manager. Very recommende More

by Tnmachineworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla service specialist
Apr 27, 2026 -

Group 1 Buick GMC North responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2026

Mrs. Itaty is an A++ Service Advisor, will take care of all your automotive needs! More

by walgodoy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itaty Esquivel
Apr 24, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 22, 2026

Great job,,, I am totally satisfied my service advisor was Adrain,! I would recommend this service center, More

by jarvis375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrain
Apr 24, 2026 -

Group 1 Buick GMC North responded

Hi, thanks for your praise and kind comments about Adrain. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

Jay Mondick was great to work with from start to finish. He was very knowledgeable and transparent throughout the entire process. Hands down the best car buying experience. I would recommend Jay and the GMC More

by mmccarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Mondick
Apr 24, 2026 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass your comments to Jay here at Group 1 Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2026

Great customer service! Devin was easy to work with. We will do business here in the future More

by Kaily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin & Bernardo
Apr 24, 2026 -

Group 1 Buick GMC North responded

Hi Kaily, thank you for your kind review; we are happy to pass along your comments to Devin here at Group 1 Buick GMC North! Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2026

Big plenty of sales people very helpful very knowledgeable no time wasted I think I made a decent deal More

by johnmorgan471
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al and Effron
Apr 20, 2026 -

Group 1 Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

Terrible experience. Ever since John Beck sold this dealership to Group 1 Automotive, the service has gone downhill. Long wait times for even a simple oil change, and More

by Jholder912003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Group 1 Buick GMC North responded

Good morning, Joel Holder, Thank you for taking the time to leave a review. I am sorry to you here are still dissatisfied after our findings and discussion on Friday. We are always working on updating and improving our processes to try to get vehicles through as quickly as possible. After looking into the history, it looks like the recommendations made were based on time and mileage intervals. It is our duty to present to you these items so your vehicles maintenance is up to date with the manufacturers recommended maintenance schedule. David Marti Jr Service Manager Tel 281.897.6641

April 15, 2026

Every time I go the staff is very helpful but this time jonathan was the best he help me a lot I’m very satisfied thank you thank you More

by yadiran9350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 17, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. If you have any further questions, please don't hesitate to reach out!

April 11, 2026

Fast response to my questions friendly service . First GMC i like how they keep me updated on status of my vehicle More

by Kennylinks44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Buick GMC North

April 10, 2026

our car broke down in Houston and we were scheduled to leave the following day and they got it in first thing in the morning and we were on the road right around noon the next day! Chris and the service d More

by kkniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Apr 13, 2026 -

Group 1 Buick GMC North responded

Hi, thank you for taking the time to leave a review for us at Group 1 Buick GMC North. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!