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Grossman Chevrolet

Old Saybrook, CT

4.8
197 Reviews

300 Middlesex Turnpike

Old Saybrook, CT

06475

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197 Reviews of Grossman Chevrolet

November 07, 2025

The service response was very good, but unfortunately the transmission problem on the Cadi XT5 is well documented and apparently there is no current solution. We may try a flush down the road if the proble More

by marshracingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Marien
November 06, 2025

This dealership is amazing! I was in a real bind due to a car accident and Todd was very understanding on my financial situation. The finance Manager was amazing and worked real More

by Alyssajune
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Crawford, Abe Shlash
November 04, 2025

Very good. Timely manner and everything was done correctly and I was informed along the way. More

by ewilliams218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Catherine Hanafin
November 04, 2025

Scheduling, Service and communication is and has been excellent. I will continue to use their service for any work needed on my vehicle. More

by GHALROBBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Catherine Hanafin
October 31, 2025

Welcoming, recognized every issue. yCar ready on time with all work done correctly and reasonable charge. More

by JK_AKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade, Catherine Hanafin
October 30, 2025

Jim always pays special attention when ever I call him and when my truck is in the shop More

by R197VETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
October 29, 2025

Always an easy and friendly process for service appointments!! Jim, Bryan and Carrie G are the absolute best. All employees are very friendly when they see you. They will say hello and make sure More

by CSHEFFIE1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Sawyer, Carrie Sheffield, Jim Ekblade, Brandon Cordy, Catherine Hanafin, Carrie Giuliano
October 29, 2025

No issues to report with my repair. Jim and the team did great. Kudos to all! More

by GEOFFBROOKS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ekblade
October 28, 2025

Great experience with Ian Neviaser! He was knowledgeable, professional, and engaging. He made our car purchase practically effortless. More

by joanroyle55
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Neviaser
October 27, 2025

Very impressed. Waiting room comfortable and clean. Service advisor polite Bathrooms were very clean. Thank you! More

by EMTGRAHAM79
Recommend Dealer
Yes
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