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Groove Honda

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.1
892 Reviews
Groove Honda is a brand new 40,000-square-foot complex on seven acres in the Powers Autopark at 4955 New Car Drive. Groove Honda is managed by Bret Petersen, who has spent over 30 years in the automotive sales industry, including 11 years with AutoNation. Groove Honda will bring a new and exciting approach to automotive retailing to Colorado Springs and the surrounding communities. Groove Honda will provide an exceptional purchase and service experience. Combined with outstanding customer satisfaction and our unique approach to community involvement we believe Groove Honda will be your dealer of choice. One of our many goals is to be the kind of business that the community wants to be in Colorado Springs.
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4955 New Car Dr

Colorado Springs, CO

80923

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Showing 892 reviews

January 13, 2022

Everyone was very polite helpful and courteous. Everyone was very patient as I decided whether or not I should buy the Honda. I felt no pressure. More

by ErinBonwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Groove Honda responded

Thank you so much for the great review, Erin! Our team truly enjoyed working with you, and we can't thank you enough for your business. We wish you all the best and will see you next time!

January 12, 2022

Tech forgot to tighten drain plug causing oil on floor. Luckily engine didn’t seize.Lied about changing out wiper blades. Last service went well. I approach their service with cautious optimism. More

by bselveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Garcia
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January 09, 2022

Overall my service experience was excellent. It did take longer then expected but, that has more to do with staffing and not a detraction from the employees. More

by CodyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Groove Honda responded

Thank you for the great rating! Our team appreciated the chance to earn your business, and we hope to have the chance to work with you again.

January 03, 2022

Was a good experience. Didn't expect to leave with a car, but did. Also, was able to leave truck for servicing the same day. More

by Mary
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Caesar Bachowski
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Jan 04, 2022 -

Groove Honda responded

Thank you so much for the great review, and congratulations on the purchase of your new vehicle! It was such a pleasure working with you, and we hope to see you again. Enjoy!

December 29, 2021

Stephanie Garcia is the best! Always welcomes everyone with a smile. She gets to know her customers on a name basis and gives back! And the service was great also! More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
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December 24, 2021

My service rep was outstanding. He was very helpful, professional and knowledgeable . Also explained when my next service activities would be. Thanks! More

by NOGOAL33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin O'Brien
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Dec 27, 2021 -

Groove Honda responded

Thank you so much for the outstanding review! We look forward to working with you again.

December 23, 2021

Danny is the best service advisor in town. I won't go to anyone else. More

by Roy
Recommend Dealer
Yes
Employees Worked With
Danny Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Groove Honda responded

Thank you for the fantastic review! We appreciate your business and will see you next time!

December 22, 2021

I don’t quite understand why a warranty isn’t transferable from state to state. I don’t think it should matter if Honda is backing up their service. But it’s ok, I got rid of my Honda anyway afte More

by rcalisasis3553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who helped me, they never introduced themselves
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December 18, 2021

Stephanie was very professional & helpful. Both recalls completed & she also updated the Carfax on my car which had the wrong mileage More

by Sevip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Dec 20, 2021 -

Groove Honda responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we wish you all the best. Come on back and see us!

December 15, 2021

Great service and friendly staff. Everyone was very kind and efficient, particularly the customer service representative. More

by Jsnorton90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
Report | Print
Dec 16, 2021 -

Groove Honda responded

We appreciate you taking the time to share this with us. Our team enjoyed working with you, and we hope to see you again. Thank you for choosing Freedom Honda!

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