Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Griffin Ford

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
1,878 Reviews
Why Griffin Ford? We are family owned and operated since 1960 and Southeastern Wisconsin's largest Ford dealership with over 500 New, Used and Budget vehicles in stock starting as low as $2,888. When you purchase a car or truck from Griffin Ford, you are more than just a customer, you become a part of our family. We will provide you with a vast selection of vehicles to choose from to fit your lifestyle needs and budget. Our Finance team, with over 75 years of combined experience and over 40 lending sources, will deliver you the best financing terms and warranty options available. And our trusted Service Department will drive with you for as long as you own your vehicle, ensuring your safety and peace of mind. Visit us today, we look forward to you joining the Griffin Ford Family!
Contact Dealership
View Awards

1940 E Main St

Waukesha, WI

53186

Directions

By Type

Showing 1,878 reviews

July 25, 2023

Matt lied through his teeth and had every opportunity to make things right and failed to on 3 occasions. Very bad service and very dishonest More

by Charlessmart89
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Matt ?
Print
Jul 26, 2023 -

Griffin Ford responded

Hello Charlessmart89, Thank you for taking your time to bring your feedback to our team's attention. Our team is sincerely sorry to hear you were not happy with your recent experience at the dealership. We strive every day to deliver an outstanding experience to our customers. Please reach out to our team at kpoje@griffinautogroup.com. Thanks Charlessmart89!

Jul 26, 2023 -

Charlessmart89 responded

No thanks. Ive had enough. Your dealership used to be really great. Sad to see it has become such a dishonest business. Matt repeatedly lied to me about what your service techs would do if we purchased the car. Basically said whatever it took to get me to buy it. Then on multiple occasions had our car for the services to be completed and they werent. He offered a "free oil change" to make it up to me. I wouldnt even trust your service department to do something as simple as that after this service and experience, so no thanks. Worst part is Im a return customer (bought my first truck from this location), and a friend of a member of the griffin family. Would hate to see how a complete stranger and new customer would be treated by your salesman and service department.

July 23, 2023

Great and easy experience. Daren was great and ensured the sticker of our dog was transitioned to our new vehicle! More

by andrewwleatherman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daren
Print
Jul 27, 2023 -

Griffin Ford responded

Hi, thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha appreciates your business. Also, if you have any additional automotive needs that come up, please do not hesitate to contact us. Sincerely, The Griffin Family

July 23, 2023

The most important part of purchasing a vehicle for us is how quickly we can get from making the decision to driving out of the parking lot. Frank, PJ, Glen, and the rest of Griffin Ford is extremally effici More

by Andrew Boggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Pavlovich
Print
Jul 27, 2023 -

Griffin Ford responded

Hi Andrew, thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha is honored to have earned them all. We also greatly appreciate your business and we look forward to the next time we get to assist you with your automotive needs. Sincerely, The Griffin Family

July 23, 2023

The most important part of purchasing a vehicle for us is how quickly we can get from making the decision to driving out of the parking lot. Frank, PJ, Glen, and the rest of Griffin Ford is extremally effici More

by Andrew Boggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Pavlovich
Print
July 22, 2023

Have purchased 2 vehicles from Griffin, dealing with both Frank and Karim. Both have been flawless purchases. Everyone at Griffin has been professional and courteous. More

by hartmanj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KARIM LAASIRI
Print
Jul 31, 2023 -

Griffin Ford responded

Hi, thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha is honored to have earned them all. We also greatly appreciate your business and we look forward to the next time we get to assist you with your automotive needs. Sincerely, The Griffin Family

July 22, 2023

Jacob is an excellent and extremely patient sales person that have prepared the cars we wanted to look at ahead of time, made a well explained test drive with us and most importantly, helped us knock out an More

by Icecold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
COREY BROUSSARD, Jacob Ebben
Print
Jul 27, 2023 -

Griffin Ford responded

Hi, thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha is honored to have earned them all. We also greatly appreciate your business and we look forward to the next time we get to assist you with your automotive needs. Sincerely, The Griffin Family

July 19, 2023

Jason was great to work with and vary understanding of my situation. I would work with the dealer again More

by dajoker62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JASON BEHLING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 25, 2023 -

Griffin Ford responded

Hi, thank you for sharing about your recent service visit at Griffin Ford 1940 E. Main Street, Waukesha. We are honored to have provided you with a professional and quick service department experience. If you have any additional automotive needs that arise, please do not hesitate to reach out. Sincerely, The Griffin Family

July 14, 2023

We just purchased a new to us car and Darrin made the process very seamless for us. He even helped us clean out our trade in. Thank you for all your help and professionalism More

by gearhed502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Smith, John Kovach, COREY BROUSSARD
Print
Jul 20, 2023 -

Griffin Ford responded

Hello, wow, thank you for taking you time to share about the great truck purchasing experience you had with John at Griffin Ford 1940 E. Main Street, Waukesha. We are honored to have earned your business and glad to have proved you with follow-up and information. We also greatly appreciate that you will recommend John and Griffin to others. Sincerely, The Griffin Family

July 11, 2023

I just purchased a vehicle today at this dealership and working with Jason was a great experience. The level of professionalism and step by step updates provided by him was paramount. Thank you Griffn Ford More

by groverjr95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JASON BEHLING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 13, 2023 -

Griffin Ford responded

Hi, thanks for the great star rating! We are honored you came to Griffin Ford 1940 E. Main Street, Waukesha for your automotive needs. We hope to be of service to you again! Take care! Sincerely, The Griffin Family

July 10, 2023

Willing to negotiate on the price of the truck. Very professional and polite. Financing went smoothly. More

by bradsubot
Recommend Dealer
Yes
Employees Worked With
Darrel, Smith, JOHN KOVACH
Print
Jul 27, 2023 -

Griffin Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels! Sincerely, The Griffin Family

1
...
15
16
17
...
188