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Griffin Ford

Waukesha, WI

4.8
1,878 Reviews
Why Griffin Ford? We are family owned and operated since 1960 and Southeastern Wisconsin's largest Ford dealership with over 500 New, Used and Budget vehicles in stock starting as low as $2,888. When you purchase a car or truck from Griffin Ford, you are more than just a customer, you become a part of our family. We will provide you with a vast selection of vehicles to choose from to fit your lifestyle needs and budget. Our Finance team, with over 75 years of combined experience and over 40 lending sources, will deliver you the best financing terms and warranty options available. And our trusted Service Department will drive with you for as long as you own your vehicle, ensuring your safety and peace of mind. Visit us today, we look forward to you joining the Griffin Ford Family!
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1940 E Main St

Waukesha, WI

53186

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Showing 1,878 reviews

August 11, 2023

It was pleasant to work with Jorge. His low pressure approach was refreshing. I would buy another car from him any day. More

by wadles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : COREY BROUSSARD
Aug 15, 2023 -

Griffin Ford responded

Thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha is honored to have earned them all. We also greatly appreciate your business and we look forward to the next time we get to assist you with your automotive needs.

August 10, 2023

Car shopping at Griffin Ford was an excellent experience! I cannot say enough good things about them. From my first visit to the dealership, I felt like I was working with friends. I test drove several cars, More

by dominique.co
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, JOHN KOVACH, KARIM LAASIRI
Aug 15, 2023 -

Griffin Ford responded

Hello, thank you for taking the time to share about the prompt and courteous service you received at Griffin Ford 1940 E. Main Street, Waukesha. We are honored you wouldn't take your Ford anywhere else for service. We greatly appreciate your loyalty and also look forward to the next time we get to assist you with your automotive needs Sincerely, The Griffin Family

August 09, 2023

Great purchasing experience. Horrible experience with service department and finance. Issues not being resolved after reaching out to dealership. Did not expect this experience b More

by andrewwleatherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Griffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collins
Aug 11, 2023 -

Griffin Ford responded

Hello, Griffin Ford is sincerely sorry to hear you were not happy with your recent experience at the dealership. We strive every day to deliver an outstanding experience to our customers. Please reach out to our team at kpoje@griffinautogroup.com

August 08, 2023

Excellent job well done. Jason was fantastic. Thank you for your consideration and extra efforts. More

by AL prime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BEHLING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN KOVACH
Aug 11, 2023 -

Griffin Ford responded

Hello, thanks for the great star rating! We are honored you came to Griffin Ford 1940 E. Main Street, Waukesha for your automotive needs. We hope to be of service to you again! Take care! Sincerely, The Griffin Family

August 03, 2023

Karim was very helpful and easy to deal with. This was one of the best experiences with dealing with auto dealers that I've had in a very long time. More

by dwsqrd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
KARIM LAASIRI
Aug 13, 2023 -

Griffin Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care! Sincerely, The Griffin Family

August 01, 2023

Very poor comunication about facts of the vehicle and financing. Unanswered questions. Added unwanted or unexplained extra servive charges. Nearly $14,000 added to orginal listed price on a used vehic More

by Jason Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Fahey
Aug 03, 2023 -

Griffin Ford responded

Hi Jason. Griffin Ford is sincerely sorry to hear you were not happy with your recent experience at the dealership. We strive every day to deliver an outstanding experience to our customers. Please reach out to our team at kpoje@griffinautogroup.com

August 01, 2023

Karim was great and beyond helpful with our purchase! Great people highly recommended to family and friends! More

by Brad41827@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
KARIM LAASIRI
Aug 03, 2023 -

Griffin Ford responded

Hi, thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha is honored to have earned them all. We also greatly appreciate your business and we look forward to the next time we get to assist you with your automotive needs. Sincerely, The Griffin Family

August 01, 2023

Jorge was very helpful, caring, and an overall great salesman. I really love the vehicle I purchased and it was good doing business with him. The rest of the staff was great also, kind and listened to m More

by kangasautumn11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : COREY BROUSSARD
Aug 14, 2023 -

Griffin Ford responded

Hi, thanks for the great star rating! We are honored you came to Griffin Ford 1940 E. Main Street, Waukesha for your automotive needs. We hope to be of service to you again! Take care!

July 31, 2023

Nick and Jason were Fantastic to work with, great deal, great communication, and the overall process was very quick! Thank you!! More

by jsvon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
JASON BEHLING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Griffin Ford responded

Hi, thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha appreciates your business. Also, if you have any additional automotive needs that come up, please do not hesitate to contact us.

July 29, 2023

Helpful, friendly ,professional and knowledgeable. Show room neat and clean, comfortable and bright ,welcoming colors. More

by dhuebner2063 @gmail.com
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Pavlovich, JOE HENRY
Aug 03, 2023 -

Griffin Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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