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Grieco Ford of Fort Lauderdale

Fort Lauderdale, FL

3.5
268 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Thank you for considering Grieco Automotive Group and we look forward to serving you for many years to come.
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1333 N Federal Hwy

Fort Lauderdale, FL

33304

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Showing 268 reviews

December 16, 2019

great, very helpful work was done promptly and in a very clean manner. the body work at the hood came out very nice there was a small ding under the bad one on the hood t More

by GUNNAR0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Costa
Dec 17, 2019 -

Grieco Ford of Fort Lauderdale responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

December 16, 2019

Good quality of vehicles on the lot I was impressed with the quality of the vehicles on the lot however some level of professionalism is needed as it relates to payments time frame for r More

by CAROLKINGRAHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamamed (the young one) also finance officer can't remember the name
Dec 19, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for letting us know about this, Carol. We appreciate all customer feedback as it helps us to shape future customer experiences. Our team is aware of your concerns and will be looking into this situation. Should you wish to discuss, please dont hesitate to reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.

December 15, 2019

Really nothing to review A simple oil change service visit. Brakes needed work so it was added. I was attended to on time and repairs were done also in a timely manner. More

by LUISR.CASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Pappas
Dec 16, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

December 14, 2019

Personalized and thorough Richard D. was my advisor and he extended above and beyond any service before, with explanations and advice, fixing my current needs and giving me a g More

by HAROLDMSCHWARTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dalby, Jeff Jones
Dec 16, 2019 -

Grieco Ford of Fort Lauderdale responded

Wow, that is what we love to hear, Harold! We are so pleased that Richard and our team were able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

December 13, 2019

Great service department but unfortunately their customer shuttle service covers only 5 miles and they don’t offer complementary uber or lyft service for customers outside the More

by HERNFERN61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo and David in service. Gustavo gave me personal excellence service and exceeded my expectations.
Dec 16, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to leave us an excellent review. We appreciate your feedback as it helps us to shape future customer experiences. Please let us know if you need anything further!

December 11, 2019

It was fantastic. The staff was so professional & met all my request. Could not have been better & would highly recommend Grieco Ford over any Autonation store. I've be More

by CARRUTHERSDEVELOPERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Braunstein, Jeff Jones, Mike Mulvaney
Dec 12, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

December 11, 2019

Overall good experience Had an overall good experience but in the interest of constructive feedback can suggest a few things. I was in for multiple recalls and I wanted an o More

by GOROADRUNNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (Service Advisor)
Dec 12, 2019 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

December 10, 2019

great service Richard and many were awesome along with the cashiers and manager the service was completed in a short time and before I knew it I was all done More

by CATHYPENLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tammy lisa
Dec 11, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

December 10, 2019

Deception I was told they had the truck i wanted in blue and would honor the price monthly payment from the day before which was all lies . More

by CINCYFAN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't recall names i was too mad
Dec 13, 2019 -

Grieco Ford of Fort Lauderdale responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com to discuss this further.

December 10, 2019

Very Good Because, acepted condition that I do not have, I do not live in EEUU and do not have social securit, that was a impotant razon More

by CMCARANCIBIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gian Franco Montoya
Dec 11, 2019 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

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