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Greenway Mazda

Houston, TX

4.6
677 Reviews
Let's break down just how much we have to offer here at Greenway Mazda, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Mazda models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Mazda lease for your specific needs. Once you're an owner, Greenway Mazda is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Mazda parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Greenway Mazda is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 9951 Southwest Fwy Houston, Texas, and proudly serve drivers from The Woodlands, Humble, Spring and League City as well.
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9951 Southwest Fwy

Houston, TX

77074

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Showing 677 reviews

October 14, 2023

The worst customer service I've ever seen. The GM/ SM has the worst manners possible. He said, I don't care if you buy a car or not. I asked to speak to the GM. HE said he was all of the above More

by Freya disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GM
Oct 16, 2023 -

Greenway Mazda responded

I'm truly sorry to read about your experience. We aim for excellent customer service and it's clear we fell short in this instance. I understand how frustrating that must have been, especially with the confusion over the car sale, and I think it's best I address your concerns with you directly. Please reach out at your convenience so we can discuss this further. Thank you, Rahim Gillani - General Manager - 972-505-1978

October 12, 2023

it was quick ,Chris was very helpful and cooperative MAZDA PROVIDE UBER SERVICE WHICH WAS EXCELLENT More

by salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Oct 13, 2023 -

Greenway Mazda responded

Salma, we're overjoyed to hear Chris and the team could accommodate your needs and make your Greenway Mazda experience a smooth success! Thank you for the stellar review!

October 11, 2023

When I had an issue they resolved it in a timely professional manner, thank you. More

by kl.garcia2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
Oct 11, 2023 -

Greenway Mazda responded

We are glad to hear that our team resolved your service issues in a timely manner. Thank you for choosing Greenway Mazda!

October 09, 2023

The maintenance visit went smoothly. The staff was friendly and knowledgeable. They explained all the potential problems to watch out for. More

by pszafran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
Oct 10, 2023 -

Greenway Mazda responded

We're glad to know your maintenance visit at Greenway Mazda went smoothly, and our team was able to provide you with the necessary information. Thanks for leaving us a review!

October 04, 2023

Jamal was a very excellent sales person. The finance department was great a little bit slow at getting me to do the paperwork but they were busy. I had a little bit of trouble getting emails More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal
Oct 04, 2023 -

Greenway Mazda responded

Chuck, we're glad to know Jamal and our finance team were able to assist you at Greenway Mazda. We appreciate your patience with the paperwork process. Enjoy your new vehicle!

October 03, 2023

If you plan to purchase a used car from this place RUNNNNNN!!! Go elsewhere, please don’t end up like me. Here is why; purchased a pre owned 2015 Jeep Wrangler on 8/29/23 and have been back to the dea More

by latoigrant28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Assias, Denise Hinkle, Jason Beale
Oct 04, 2023 -

Greenway Mazda responded

I'm really sorry to hear about the ongoing issues with your vehicle. This is certainly not the experience we want our customers to have and I understand how frustrating this must be for you. I assure you that matters of safety are paramount to us, and I want to address all of your concerns promptly. Please reach out so we can talk this through together. Thank you, Jose Martinez - General Sales Manager - 281-562-8706

October 03, 2023

Big Nate was really patient with me and we worked out a great deal. Overall great experience. More

by katrinaharris_46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran "Raja" Madwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Chilo
Oct 03, 2023 -

Greenway Mazda responded

We are so happy to hear Nate made your trip to Greenway Mazda a breeze, Katrina. Thanks for taking the time to share your feedback with us!

September 28, 2023

Service advisor Chris and the Sales advisor Raja are genuine and friendly. Both services are fast and knowledgeable More

by ewhuang
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran "Raja" Madwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris at Service
Sep 29, 2023 -

Greenway Mazda responded

We're delighted to know that Chris and Raja provided you with a speedy, knowledgeable service at Greenway Mazda. Thanks for sharing your positive experience!

September 28, 2023

The dealership is clean, comfortable and efficient. The staff made me feel right at home. More

by ldlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Branch
Sep 28, 2023 -

Greenway Mazda responded

We love to hear you had a comfortable and efficient experience with the Greenway Mazda team. Thank you for trusting us with your automotive needs!

September 27, 2023

Excellent service and very courteous. Just came in for an oil change and he made my appointment with our any problem. Also, called as soon as car was ready. The dealership's assets are More

by ajnk95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Agner, Jason Beale, Tony Amador, Juan Deloza, Juan Reyna
Sep 27, 2023 -

Greenway Mazda responded

We're delighted to know you had a great experience at Greenway Mazda! Our team works hard to ensure smooth and efficient service for our customers. Thanks for recognizing their efforts. We appreciate your support!

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