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Greenway Kia North

Longwood , FL

4.4
3,994 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 3,994 reviews

April 01, 2024

Phenomenal customer service from Frank and the rest of the team. Efficient and professional from start to finish! More

by Byingtonbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 01, 2024 -

Greenway Kia North responded

We're thrilled to know that Frank and the team at Greenway Kia North provided you with outstanding customer service! We strive for efficiency and professionalism. Thanks for your review!

March 31, 2024

Excellent management. Caring about his clients. Customer service oriented. I would refer his store to my friends More

by jchaname40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Apr 01, 2024 -

Greenway Kia North responded

We're so glad to know you had a positive experience with our team at Greenway Kia North! Thank you for considering us worthy of recommending to your friends. We appreciate the support and look forward to serving them as well!

March 30, 2024

1. Our new Carnival does NOT appear to have active front collision avoidance capability, as we were assured prior to purchasing the vehicle. We've tried various instrument settings but the feature apparentl More

by Dale.Little
Recommend Dealer
No
Employees Worked With
Lorenzo and Service Department
Apr 17, 2024 -

Greenway Kia North responded

I'm sorry to read about the issues you're experiencing with your new vehicle and our service. We take customer feedback seriously, especially when it comes to important features like collision avoidance capability. I would appreciate the opportunity to discuss this further and find a resolution for you. Please reach out at your earliest convenience so we can address these concerns directly. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 13, 2024 -

Dale.Little responded

Us "reaching out" to Greenway would be the third time. We're wondering why it took this negative review for you to ask *us* to reach out to you yet again. Decent customer service would seem reasonable to expect *you* to proactively reach out to us. Nevertheless, we will contact you, yet again. Please advise on how to proceed. Thank you, ~Dale Little Sorrento 360-863-8555

March 30, 2024

Chris was great. Advised of wait time and checked in with me during wait. However, whoever did the recall work did not properly secure the under-dash piece. I had a f More

by LORY.HEFFNER
Recommend Dealer
Yes
Employees Worked With
Chris / service, Christopher Coman
March 29, 2024

Service rep tried to get rid of me by giving me incorrect information about my car’s warranty. Then he avoided me for 3 hours while I waited without any updates on my vehicle. Absolutely and completely avoid More

by KiaSucks42069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xxxx face
Apr 01, 2024 -

Greenway Kia North responded

I'm really sorry to read about your experience. It's important that our team provides accurate information and keeps you updated, so it's concerning to see we've missed the mark here. I'd like an opportunity to make things right - could you please reach out directly? Thank you, Jose Vega - Service Manager - 407-571-1234

March 29, 2024

They were very communicative and fast during the process. Really good experience. Would recommend to anyone. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega, Ari Suarez
Mar 29, 2024 -

Greenway Kia North responded

Joan, we're delighted to know you had a positive experience at Greenway Kia North. Thanks for recommending us!

March 29, 2024

They take care of me and look out for my needs They want me to be happy with my service experience More

by siul1979
Recommend Dealer
Yes
Employees Worked With
Francisco
March 28, 2024

Friendly service The repair on my vehicle was quick. The car wash was great. Staff was very friendly More

by jhilley57
Recommend Dealer
Yes
Mar 29, 2024 -

Greenway Kia North responded

Thank you for the kind review. We look forward to seeing you again at Greenway Kia North!

March 28, 2024

Mike my salesman Is the reason I've purchased 2 kias in 3 months ?? ?? More

by Nsilva
Recommend Dealer
Yes
Employees Worked With
Steve Gansham, Steve Gansham
Mar 29, 2024 -

Greenway Kia North responded

Thank you for leaving Greenway Kia North a five-star review and congrats on your two new Kias! We are glad that Mike has ensured you are always satisfied. Safe travels!

March 27, 2024

On time, polite, On time, gave update, polite. On time, gave update, polite, explained what service needed, fill up gas More

by NORAASHDJI
Recommend Dealer
Yes
Employees Worked With
Christofer
Mar 27, 2024 -

Greenway Kia North responded

We're glad to know that you had a positive experience with our team at Greenway Kia North. We always aim for timeliness and clear communication during service appointments. Thanks for choosing us!

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