Greenway Kia North

Theodora I gave a review anyway I think you are knowable of the service kia offers. You are patient and friendly Although I didn't have an appointment I got service, thank you so much. It just took a while of the service kia offers. You are patient and friendly Although I didn't have an appointment I got service, thank you so much. It just took a while. More

Your service department is terrible, I tried three times to get my oil changed and three times I left without having it done. I have purchased three I repeat three vehicles from your location and I will not to get my oil changed and three times I left without having it done. I have purchased three I repeat three vehicles from your location and I will not purchase another one in my lifetime. More

Everyone was very friendly and answered any questions we had. We were very pleased. This was our first experience with any Kia dealer as we bought our car from a used car dealership. My parents ended up bu had. We were very pleased. This was our first experience with any Kia dealer as we bought our car from a used car dealership. My parents ended up buying a used car from them after Jordan Roach showed us a car he thought would be perfect for them. The whole experience was wonderful. More

Was fast and smooth. Dealership was polite. Could have updated the tax amount to truly declare the taxes Dealership was polite. Could have updated the tax amount to truly declare the taxes More

Great customer service welcoming community my seals man was Mike awesome guy got me in a 2024 sportage SX prestige hybrid for my birthday make me want to buy another car 😁😂. Definitely recommend. was Mike awesome guy got me in a 2024 sportage SX prestige hybrid for my birthday make me want to buy another car 😁😂. Definitely recommend. More

Service experience was great! Much improved! Noah gave updates on the service process, so I never wondered what was going on and how long it would be. It was a refreshing change a Much improved! Noah gave updates on the service process, so I never wondered what was going on and how long it would be. It was a refreshing change and now I look forward to going back versus NOT, before. More

Charged for unnecessary work twice, I asked them to put a note to prevent for that to happen again, and they said "that is your responsibility to tell us". I will find a different place that takes some owne note to prevent for that to happen again, and they said "that is your responsibility to tell us". I will find a different place that takes some ownership on their work. More

I was lied to. Promised credit for diagnostics $300 but aside from completing my $4000 estimated repairs totally there, they wouldn’t even perform the oil change. I Promised credit for diagnostics $300 but aside from completing my $4000 estimated repairs totally there, they wouldn’t even perform the oil change. I asked for a manager and no 1 was available… shocker. Also called multiple times with questions promised return call but none was made. More

Jennifer was so nice and always available for my calls! However the dealership as a whole did not offer rental vehicles for service covered under warranty, gives me the run around on the reimbursement, and However the dealership as a whole did not offer rental vehicles for service covered under warranty, gives me the run around on the reimbursement, and the actual work took 24 days which is a long time to be without a vehicle. Jennifer and a few members there were nice in the process and I understand these things are beyond there control but the company as a whole should revisit their policies and estimated turnaround times. More

I WILL RECOMMEND TO READ THE ENTIRE POST BEFORE WASTING YOUR TIME WITH THIS DEALER OR ANY GREENWAY KIA DEALERSHIPS.... I did a simple search on a vehicle i was interested in buying from their site. I start YOUR TIME WITH THIS DEALER OR ANY GREENWAY KIA DEALERSHIPS.... I did a simple search on a vehicle i was interested in buying from their site. I started receiving calls automatically from the dealership which was extremely annoying. I then started talking to a lady by the name of Jazmine. we went over numbers and I asked if the vehicle was on site, she confirmed and said the car was on their lot. she advise me to come so she can help me. This is where things took a turn for the worse. Upon arrival , I requested to speak with her and I was told immediately that she was only a online rep and another person was going to help me. ( red flag automatically ) I then request to speak with her and I ended up getting a Manager by the name of Ricardo . I advise him that I have requested to speak with her because we have already gone over numbers and such and he asked what car I was interested in. I proceed and make him aware of the car, gave him the stock number. Few minutes went by and he came and told me the car was not in their lot and that it was sold already ( literally after speaking with Jazmine 15 minutes ago) . They try to catch you with this $10,000 over KBB value but is all lies. IF I could give this dealership Zero Starts, I would. If you are reading this and you are in need to get a car, DO NOT, I REPEAT, DO NOT Do BUSINESS WITH THIS DEALERSHIP OR ANY GREENWAY KIA DEALERSHIP. they only will help you if they can jack up their car prices against you. if you do your homework and outsmart them, they will tell you the car is not for sale anymore. they should be reported to the better business bureau. I can see why their dealer site has poor reviews now. More