Greenway Dodge Chrysler Jeep

Unfortunately, I had a very bad experience with Greenway. I bought a used car that showed significant defects after just 3 days. The check engine light came on, the coolant was missing, and the start/stop sy I bought a used car that showed significant defects after just 3 days. The check engine light came on, the coolant was missing, and the start/stop system didn’t work because the battery was faulty. All in all, I spent an entire day at their service center getting the car repaired. On a positive note, the service team was very friendly and supportive! Zero points for the sales team. They tried to tell me that it’s normal for the coolant level to be below minimum when the engine is warm. Nonsense! Till today nobody reached out to me to clarify the topics, which I would expect! More

We had a great experience! Everyone was very friendly and helpful. We had Isabella and Jasmine helping us, they made the process very easy, fast and we left with the car that w Everyone was very friendly and helpful. We had Isabella and Jasmine helping us, they made the process very easy, fast and we left with the car that was perfect for our family. Thank you! More

I had an amazing experience with Greeway Team! After purchasing my truck, I needed to replace the battery. I called Greenway and they quickly responded by sending me a reimbursement check for what After purchasing my truck, I needed to replace the battery. I called Greenway and they quickly responded by sending me a reimbursement check for what I paid for the battery. I should be receiving my check by mail soon. Overall, I had an amazing experience at Greenway! Also, I am loving my Truck! Thanks Greenway Team! More

Tyrone was great to work with. Exceptional customer service and knowledgeable. Made car buying easy and stress-free. This was my second purchase from him and he has been wonderful Exceptional customer service and knowledgeable. Made car buying easy and stress-free. This was my second purchase from him and he has been wonderful every time. More

This dealership was absolutely wonderful. Every person I encountered treated me with courtesy, respect and caring. Naomi, my sales representative and ultimately Tyrone were the very best in Every person I encountered treated me with courtesy, respect and caring. Naomi, my sales representative and ultimately Tyrone were the very best in all respects. They were caring, knowledgeable, helpful, professional, patient and understanding. I felt cared for , heard and supported by Tyrone at all times . He went way out of his way to make sure I was satisfied, comfortable and that my needs were met. I had just been in a car accident and he was very understanding of that. I cannot say enough good things about Tyrone and his people skills as well as his knowledge and experience. More

This is the 2nd Jeep I have bought from Greenway. Had another great car buying experience!! Had another great car buying experience!! More

Worst experience I have ever had with a dealership. Had my SKIM go bad on my older Jeep and none of the dealerships near me had the tool needed to fix the issue. Called Greenway and they assured me on Had my SKIM go bad on my older Jeep and none of the dealerships near me had the tool needed to fix the issue. Called Greenway and they assured me on the phone that they had what was needed and could do the work. I spent 200 dollars to tow it from Titusville to them and they called me the next day and told me "oh we don't have that tool and we can't even communicate with your Jeeps computer. Let me see if I can find out what's wrong and fix it the right way." Keep in mind I had put on my service ticket that the SKIM module was bad. I got a call back almost 3 hours later with a tech telling me, "We figured out what is wrong, the SKIM module is bad, but its discontinued so we can't fix it." Now I have had to have it towed back to my house in Titusville costing me another 200 dollars and the dealership has done nothing to rectify this after lying about their capability and costing me 400 dollars in total just towing my car to and from them. I will never trust this dealership again with my business. Their service department didn't even know where my keys were when I came back to get them. More

Negotiated a deal on a 2020 Jeep Wrangler Unlimited. Agreed to the price for the purchase. Showed up by appointment, down payment in hand. All preliminary paperwork completed no issues. Was there for Agreed to the price for the purchase. Showed up by appointment, down payment in hand. All preliminary paperwork completed no issues. Was there for the purpose of finalizing the deal. I signed the paperwork and presented my down payment. Now please understand initially I was dealing with Tyson Meyer (sales rep). Tyson took me on the test drive and did the follow up with me. When I went back to the dealership I asked for Tyson but they weren't real clear as to why Tyson was unavailable so I began dealing with Scott Mason. Everything went as it was supposed to up until the closing of the deal. I show up for my scheduled appointment as stated above. Now both Scott and Tyson are at my table as I am preparing to purchase this vehicle. Something is up but I'm not exactly sure what. They go to the "finance office" and reappear with the news they are unable to sell this vehicle to me because it has an open recall. They emphasize the "potential fire" wording on the recall as to why they are unable to sell the vehicle. This simply isn't the case but let's move forward. I offer to sign a "hold harmless" letter specific to their concerns. So they start down the path of let's see what we can do. I point out "something ain't right here, I feel like you are selling this vehicle out from under me". I'm assured that isn't the case. They are not sure what we can do at this particular moment but they commit to getting the Sales Manager Matt Bishop involved. A couple of days go by and they are deliberating between sending it to the Auction or trying to fix it. They have me on "hold" for a few days because I want this vehicle and am waiting to see if they will fix it (they are "unable" to because there is no "fix" - you can search these things yourself at the NTSB or NADA site) or send it to the auction of which I have made them aware to let me know "where and when" so I can purchase it there. A couple of phone calls are exchanged as well as texts all continuing to tell me they are working on it. I get a call they're checking on the parts and have it in the shop and it will be fixed. The deal is back on. Yay!! But two days later I'm told it can't be fixed because even though the parts are identical to the current models there is no "official fix" so they will not be able to fix it. They once again do not know what they are going to do at this point. I tell them to keep me in the loop because I want this vehicle. Time is passing and texts are sent from me to Scott and Matt Bishop (Sales Manager). The texts infer they are still trying to decide what to do with this vehicle. This started in February. Texts were sent and responded to in March and April. 8 to 10 texts in all. Last one in May, no response. There was no, "We can't believe we are stuck with an unsaleable vehicle due to safety reasons or we've decided to send it to auction". So now I'm a little confused because according to Car Fax this vehicle sold March 1, 2024 registered to the dealership. This means they registered it for demo purposes (personal use. Let's say the owners daughter wanted it possibly). Dealerships don't register vehicles sent to auction they don't have too. They lied to my face and continued the lie for months (I have texts to prove it). So, either they took a 25k trade unaware it had a "dangerous potential life threatening fire" open recall making it unsellable (didn't happen. Dealerships pick your car apart to lower the trade value, they knew) or they jeopardized the safety of their personnel using this vehicle as a demo. I don't think I can stomach one more "Jeep bursts into flames" story due to Jeep's unsolvable recall. It must be terrible to be a Jeep dealer now, unable to trade or sell dangerous Jeeps. The vehicle sold to someone in South Carolina March 30th. I hope they fixed the unsolvable recall. But I'll keep an eye out for another Jeep on fire story. Liars!! Unethical!! No Integrity!! More

Mackenzie is Amazing, she helped us find the best car! We don't know what we would do without her help! We don't know what we would do without her help! More

Dear Isabella, I wanted to take a moment to express my deepest gratitude for your invaluable assistance with my new 2024 Jeep Wrangler Rubicon. Your expertise and thoughtful guidance throughout the proces deepest gratitude for your invaluable assistance with my new 2024 Jeep Wrangler Rubicon. Your expertise and thoughtful guidance throughout the process were truly exceptional and made a significant difference in achieving a successful sale. I'm quite certain that under Sharia's exceptional tutelage, you'll be adding indispensable knowledge to your repertoire. Every step was handled with the utmost professionalism and care. Your attention to detail and commitment to securing the best outcome were evident at every turn, and I am incredibly thankful for your dedication. Not only did you make the entire selling experience seamless and stress-free, but your knowledge of the industry and negotiation skills ensured that we were able to achieve a favorable deal. Your efforts have not gone unnoticed, and I am truly appreciative of all the time and energy you (along with Zach-Sales, Leo-Finance and Alex - Manager) invested in this endeavor. Thank you once again Isabella, for your outstanding support and for going above and beyond to assist me in selling my Jeep. Your assistance has been invaluable, and I am grateful to have had the opportunity to work with someone as capable and dependable as you. And thank you Sharia for the followup contact. It's refreshing to meet someone that cares after the sale of a vehicle. With Aloha, Rob R. More