Greenway Dodge Chrysler Jeep

I am very pleased with the service I have received at Greenway Dodge. Penni Delgado has done an excellant job of helping me understand the service needs of the Caliber my son uses to attend school in Or Greenway Dodge. Penni Delgado has done an excellant job of helping me understand the service needs of the Caliber my son uses to attend school in Orlando. With me being in Illinois, and him over 1,000 miles away, I am greatful that Penni is very professional and takes the time to explain the service requirements and any possible alternatives that may be considered. I feel she has a genuine concern for my situation and personally helps me keep my son's vehicle in safe condition. I very much appreciate her integrity and dedication to her job. More

Wed 4/11/12 I called Kris about repair of bumper he said next day and install on Thursday, Kris never called he said part came in but it was wrong Kris said come in on Friday, Kris never called back so I ca next day and install on Thursday, Kris never called he said part came in but it was wrong Kris said come in on Friday, Kris never called back so I called, he said parts will be here on Monday, Monday I called Kris because Kris did not call me, He was to busy the receptionist said Kris told her the parts are here but its to late in the day we will do it Teusday morning, I told the receptionist I will drop off my truck today so he can start first thing in the morning. I drove 30 minutes to drop off my truck I just wanted to give the lady the key and she said wait you need to speak to Kris, Kris said you cant leave your truck overnight because Statefarm will lower there rating due to the excesive amount of time taken on the repair. I have been waiting 7 days with ZERO CALL BACKS, WRONG PARTS ORDERED AND NOW YOU ARE MORE WORRIED ABOUT WHAT STATE FARM THINKS ABOUT YOUR FAST SERVICE INSTEAD OF ALL THE AGERVATION I HAVE BEEN THROUGH FOR GET ABOUT THIS JOB AND I LEFT. I CALLED STATE FARM THEY SAID WE DONT WANT THE CARS LEFT OVER THE WEEKEND BUT DURING THE WEEK IS OK, WHAT THE HECK IS GOING ON. I CALLED DON THE SO CALLED MANAGER AND HE SAID THAT WAS THE POLICY BUT HE WOULD MAKE A CHANGE JUST FOR ME, I TOLD HIM STATE FARM SAID THAT WAS NOT THERE POLICY ONLY FOR OVER THE WEEKEND NOT DURING THE WEEK AND FUTHERMORE WHY ARE YOU NOT THINKING ABOUT MY TIME, I WAITED A WEEK FOR THE PARTS. THINK ABOUT THIS IF GREENWAY IS SO CONCERNED ABOUT HOW FAST THEY GET YOU CAR OR TRUCK OUT OF THE SHOP HOW GOOD OF A JOB ARE THEY GOING TO DO. DONT TRUST GREENWAY THEY DO NOT CARE ABOUT YOU ONLY STATE FARM OR INSURANCE COMPANIES. GREENWAY SERVICE IS THE WORST, THEY NEVER CALLED ME BACK, THEY DONT CARE WHAT YOU MUST GO THROUGH ONLY WHAT THERE TIME SHEET SAYS TO STATE FARM. I RECOMMEND NO ONE TO GO TO THIS DEALER FOR ANY THING BODY SHOP, REPAIR, SALES OR EVEN THE BATHROOM, I HAVE NEVER IN MY LIFE SPENT SO MUCH MONEY WITH A DEALER($140,000) AND RECEIVED SO MUCH HARDSHIP TRYING TO GET MY CAR OR TRUCK FIXED, NEVER WILL I GO BACK, NEVER WOULD I RECOMMEND ANY ONE TO THIS DEALER THEY GO OUT OF THERE WAY TO MAKE IT A BAD EXPERIENCE. I WILL CONTACT DODGE AND MAKE A FORMAL COMPLAINT. I HAVE PURCHASED A Jeep cherokee, DODGE CHARGER, JEEP COMMANDER AND DODGE RAM AND THIS WILL BE MY VERY VERY VERY LAST DODGE, CHRYSLER, JEEP PRODUCT I WILL EVER OWN FOR THE REST OF MY LIFE BECAUSE OF GREENWAY DODGE CHRYSLER JEEP ORLANDO FL. UPDATE:I contacted Chrysler and let them know what poor service of Greenway what else can you do, I know never buy from Greenway or Chrysler I went to CENTRAL FLORIDA COLISION CT to have the repair completed it took only one day great service they even came to my house to give me a ride back check these guys out for you body work before Greenway you may be glad you did. JACK FLOOD More

My advisor was extremely knowledgable and helpful. Thank you Stephan Paul. I am definitely going to request you for my next visit at Greenway Dodge service centre. you Stephan Paul. I am definitely going to request you for my next visit at Greenway Dodge service centre. More

Aaron continually provides excellent customer service. He demonstrates an authetic concern for his customers. He listens attentively to concerns. He ensures that my Jeep is well taken care of while bein He demonstrates an authetic concern for his customers. He listens attentively to concerns. He ensures that my Jeep is well taken care of while being serviced at Greenway. More

Greenway's concern about the well being of my Nitro is very reassuring and comforting. Their approach to servicing is professional and honest; expert work done within the timeframe stated. All of my maint very reassuring and comforting. Their approach to servicing is professional and honest; expert work done within the timeframe stated. All of my maintenance visits begin with a smile from their very competent Service Representative Penni Delgado. More

Mr. Hiram is very professional carslesmen and did a great job at getting me the car i wanted. This car was a bleesing for me my credit wasn,t thw greatset but Mr. hiram made a great deal with the company and job at getting me the car i wanted. This car was a bleesing for me my credit wasn,t thw greatset but Mr. hiram made a great deal with the company and I was able to get a Chrysler 300c. This is a dream come true and I thank God and Mr. Hiram for all they did to bless me with this car. Thanks Mr. Gonzales for all your hard work and I will be sure to tell people about you and Greenway Dodge. More

Great experience, friendly people. Very sorry...I'm not much of a writer, but Griff, Erik, and Metin were wonderful to work with. Take Care. much of a writer, but Griff, Erik, and Metin were wonderful to work with. Take Care. More

I have given a rating of 5 for all subjects because I had a great experience and service. The sales team helped me get the car at the price I wanted! a great experience and service. The sales team helped me get the car at the price I wanted! More

Very good dealership experience very different from the other 2 Jeep Stores i went before, they treat you very good, John Ullman did a wonderful job in showing me every single Grand Cherokee on the lot i other 2 Jeep Stores i went before, they treat you very good, John Ullman did a wonderful job in showing me every single Grand Cherokee on the lot i wanted, got a good price on my Trade as well as a Good Price on the Grand Cherokee, John is not the the usual pushy salesperson who doesn't even show a car without asking how much down and look at credit, those words were never mentioned by him on the Lot a big plus over the other dealerships, plus its unbelievable the amount of cars they have there available J Villa More

Rob was a great, no pressure salesman that made us feel at ease to make the buying decision that was right for us. I would recommend him to others in the market for a vehicle. at ease to make the buying decision that was right for us. I would recommend him to others in the market for a vehicle. More