Green Lincoln Mazda

LIARS, CHEATERS, & THEIVES I purchased a used Dodge Ram 1500. I paid cash. About a year later I decided to sell it and cancel the extended service warrenty. The dealership boss I purchased a used Dodge Ram 1500. I paid cash. About a year later I decided to sell it and cancel the extended service warrenty. The dealership boss told me (verbatim), "You don't get any money back on that. That's a SCREW JOB." -Tim Nice aka Mr. Nice Guy I purchased a vehicle 2 weeks earlier. A 2006 Cadillac SRX. The engine went out and the salesman said they couldn't just refund my $18,000.00+ and it was irreparable. A month later I brought my truck in for service and there was my unfixable SRX. Fixed. And with an even larger price sticker than before. I was infuriated by this point. I cancelled my extended warranty almost 3 months ago today and they still haven't sent me my refund check. They are money squandering crooks and if you don't do the math on your vehicle for yourself, they're going to get you. More

Extremely happy with Green Mazda This is the fourth time we have bought a vehicle from a Green dealership in Springfield. The last two vehicles we bought were from Green Mazda. We rec This is the fourth time we have bought a vehicle from a Green dealership in Springfield. The last two vehicles we bought were from Green Mazda. We recently bought another vehicle from there and I just want to say thank you so much for the outstanding service we received. Our salesman George was amazing, he encouraged us to look around as we were not sure what type of vehicle we really wanted. He was very happy to answer any and all questions on various cars we looked at. We never felt pressured into buying a vehicle. He even stayed late to make sure all the info we needed was provided to us. I am pretty sure we got the best of the best salesman to help us because I have never had such fun and never once did I get the feeling that I was bothering or boring George. When it came time to sign the papers for our car we were told how much our payments would be. I did not take the car home as I still had our trade in at my house. The next day I brought my trade in and was going to pick up my new car only to be told by the sales manager Adam Arms that he had good news for me. He got us a better deal with a full warranty for two dollars more a month. Honestly I couldn't ask for a better experience or better people than what I received from Green Mazda. My husband and I are extremely happy!!! Thank you to all of you at Green Mazda for making purchasing a car so easy and fun. More

Terrible customer service So I decided to go to this dealership to buy a 2016 Mazda 6. I was trying to find the best deal so I was comparing prices and had a quote in hand from So I decided to go to this dealership to buy a 2016 Mazda 6. I was trying to find the best deal so I was comparing prices and had a quote in hand from another nearby dealer. The manager tried to force me into buying the car right there and then and was acting like he was doing me a favor. He had a bad attitude. Terrible customer service. More

Transmission Probles Found grease drips on my garage floor. Took my CX-9 into the dealership to get it looked at and to my surprise they said it could be fixed the same da Found grease drips on my garage floor. Took my CX-9 into the dealership to get it looked at and to my surprise they said it could be fixed the same day. It needed a PTU, oil change and tire rotation. All were accomplished and my SUV was returned the same afternoon. More

They lie and they have horrible customer service. I bought a car there in October. From the get go I noticed a weird rattling noise in the vehicle. Was told it was a loose license plate. Apparently it I bought a car there in October. From the get go I noticed a weird rattling noise in the vehicle. Was told it was a loose license plate. Apparently it's not, it's a heat shield. 3 months later my suspension starts squeaking. Tried to get ahold of the service department for 3 days no answer and they didn't return my calls! I eventually had to go in there in person and was told that the extended warranty wouldn't cover all the repairs needed when I was told when I bought the car that it covered everything. It has only been 4 months since I bought the car and I am regretting it. I will NEVER go through these people again. Should have went with Landmark or Friendly Chevrolet. All these guys are interested in is money. I have overpayed for my vehicle by $2000 and I'm not happy about that either... More

oil change just a routine vist, but Colin was more than helpful on a follow-up question about a previous visit - needed some title work done and Colin made the just a routine vist, but Colin was more than helpful on a follow-up question about a previous visit - needed some title work done and Colin made the extra offort to get results More

Great Experience Went in for a oil change and they got me in and out, with a clean car, very quickly. Colin was very friendly and helpful. Nice waiting area too. Went in for a oil change and they got me in and out, with a clean car, very quickly. Colin was very friendly and helpful. Nice waiting area too. More

Exceptional! The experience was wonderful. Justin Liss made the purchase very easy and the price was great. I would recommend Justin and Green Mazda in Springfield The experience was wonderful. Justin Liss made the purchase very easy and the price was great. I would recommend Justin and Green Mazda in Springfield IL to anyone and everyone. Thanks, More

Mrs Christina Cottle I wrote down the wrong time and showed late. The service department went out of their way to service my vechicle and offer practical advice. They were I wrote down the wrong time and showed late. The service department went out of their way to service my vechicle and offer practical advice. They were so kind, polite, and professional. I was extremely impressed. After that visit I have total trust and respect for the Green service department. More

Great job Love dealing with the people in the service department. They do an awesome job and are very friendly. Enjoy my service visit every time. Thanks! Love dealing with the people in the service department. They do an awesome job and are very friendly. Enjoy my service visit every time. Thanks! More