Gray-Daniels Ford
Brandon, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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One call and they had me fixed up! Great people to deal with! Very Professional Great people to deal with! Very Professional More
Jessica made everything easy. She paid attention to what we wanted and what was important to us. She wasn't pushy and addressed all of our concerns. She paid attention to what we wanted and what was important to us. She wasn't pushy and addressed all of our concerns. More
Shane has failed twice to call me back. Once was in December he was to call me when parts came in. He never did and I had to eventually get with someone else to find out parts were there i Once was in December he was to call me when parts came in. He never did and I had to eventually get with someone else to find out parts were there in June. I just took my vehicle in and the recall was done correctly. I asked for another item to be checked as the tow mirrors a re e not folding always and hang up. Shane told me this past Wednesday that it had to be turned in to Ford to approve and he would have the approval and call me the next day. It has now been 3 days and he hasn’t called me. Based on my prior experience with him it will be six months before I know. I find this type of service level totally unacceptable. I got this request today to fill this out so I have. More
Working with Mike was very easy. Having spoken with him over the phone he had everthing setup when I got there Thursday evening and Got me taken care of promptly Friday more. Checked Having spoken with him over the phone he had everthing setup when I got there Thursday evening and Got me taken care of promptly Friday more. Checked on a could of recalls and had my vehicle service in a fine manner. More
Jonathan was courteous, friendly and kept me updated with my service progress. The whole experience was positive. Clean waiting area, coffee and a ride to work. What's not to like? my service progress. The whole experience was positive. Clean waiting area, coffee and a ride to work. What's not to like? More


