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Gray-Daniels Ford

Brandon, MS

Overview
Employees
Reviews
Vehicles
4.6
681 Reviews
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi, located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks, cars & SUVs, Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live, work or play in Jackson, Brandon, Florence, Pelahatchie, Pearl & surrounding areas. If you are looking for new Ford cars & trucks in Jackson, along with well-maintained used cars in Jackson & Brandon, MS by some of today's top manufacturers, browse through our huge selection of new Ford cars, trucks, crossovers & SUVs in stock. You'll find some of the best Ford models including the F150, F250, F Series Trucks, Ford Focus, Fusion, Taurus, Escape, Edge, Mustang & more. See our new Ford specials to get a great deal on your next new car in Jackson from Gray-Daniels Ford! Come on in and take a test drive today or buy your next car online! You can also take advantage of our online shopping tools like our car payment calculator, online credit application & more to save time at the dealership.We look forward to making you a part of the Gray-Daniels family!
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201 Octavia Dr

Brandon, MS

39042

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Showing 681 reviews

May 03, 2021

Knowledgeable and friendly service department. No waiting. Recommended the parts and service that I needed. Very satisfied with the tires I purchased. Transaction could not have been better. More

by Donna.Mcalpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Mitchell
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May 08, 2021 -

Gray-Daniels Ford responded

Thank you for the great review, Donna! We are so happy to learn that our Service Department went the extra mile in service to you, and we will be sure to let the Gray-Daniels Ford Lincoln made such a positive impression on you. If we can do anything else for you, please be sure to let us know.

April 29, 2021

Very Punctual to help me when I arrived , Came to waiting room to let me know the progress of service. Also told me they could fix window and it was in warranty. More

by rascal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda Murphy
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Apr 30, 2021 -

Gray-Daniels Ford responded

Hi there, At Gray-Daniels Ford Lincoln we would like to thank you for your five star review. We strive to help our customers in a timely manner, therefore we are delighted to hear about your recent visit. Thank you for choosing Gray-Daniels Ford Lincoln and we hope to continue to assist with all of your future automotive needs.

April 28, 2021

My needs were well attended. Lucinda looked into my problem and walla, it was cleared up. Hats off to her and her professionalism. Job well done. More

by jbw6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucinda
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Apr 29, 2021 -

Gray-Daniels Ford responded

Hi there, From our team at Gray-Daniels Ford Lincoln we thank you kindly for your five star review. We are thrilled to hear that Lucinda was able to able to assist you. Thank you for choosing Gray-Daniels Ford Lincoln and we hope to continue to assist with all your future automotive needs.

April 28, 2021

My salesman, Robby Grantham, was a delight. He was so friendly and knowledgeable He made the hassle of car buying a breeze! Next car I buy will be with Robby! More

by Susanchamblee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Grantham
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Apr 29, 2021 -

Gray-Daniels Ford responded

Hi Susan, At Gray-Daniels Ford Lincoln we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Robby was able to make this possible for you. Thank you for choosing Gray-Daniels Ford Lincoln and we hope to continue to assist with all your future automotive needs.

April 23, 2021

Service the way it should be done, not like the other Ford dealership in town. This is the kind of service I got for over 20 years at Watson Quality Ford. If you want the service you used to get at Wats More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coates, Darrell Miller, Gail, Elliot
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Apr 24, 2021 -

Gray-Daniels Ford responded

We are pleased to know that your service appointment went well. Thank you for making us your service center of choice!

April 22, 2021

Bryan Miller is a great guy to deal with, always professional and polite. I would think he has a lot to do with your repeat service business, it is in my case. More

by rlluth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Miller
Print
Apr 23, 2021 -

Gray-Daniels Ford responded

Hello there, We thank you profusely for your five star review of Gray-Daniels Ford Lincoln. We strive to create a customer driven experience, therefore we are delighted that Bryan was able to create this environment for you. Here at Gray-Daniels Ford Lincoln we would also like to express our gratitude for your continued business. We hope that we can continue to assist with any of your automotive needs.

April 22, 2021

I PURCHASED MY VEHICLE FROM THE OTHER FORD DEALER IN OUR TOWN......HUGE MISTAKE... THEY KEPT MY BRAND NEW CAR FOR FOUR MOTNHS ARE WERE UNABLE TO FIX IT. LUCINA MURPHY AND GRAY DANIELS DIAGNOSED IT ON ONE D More

by Susan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUCINA MURPHY; MR HERBERT
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Apr 23, 2021 -

Gray-Daniels Ford responded

Susan, thank you for taking the time to share your experience with us. We are delighted to know that our Service Team could take great care of you. Please come back to see us again here at Gray-Daniels Ford.

April 19, 2021

I have been using them for 7 years and they are ALWAYS Very friendly and fast. Didn’t have to wait long for my work to be done! Great people 👍🏻 More

by ala0497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Print
Apr 20, 2021 -

Gray-Daniels Ford responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with us at Gray-Daniels Ford Lincoln, and we look forward to any future visits!

April 16, 2021

Worked my car in so I wouldn’t have to leave it for several days. Left it overnight and job completed next day after lunch! Only negative comment would be no loaner car for overnight. More

by angiei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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Apr 16, 2021 -

Gray-Daniels Ford responded

Hi Angiei, thank you for sharing your feedback with us. We'll be sure to share your comments with our Management Team. Let us know if there is anything else we can do for you.

April 12, 2021

Bought a vehicle had some cosmetic work needing to be done. Worked with me and got the vehicle back to me. Awesome Fast Accurate service!!! More

by ccrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott M.
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Apr 14, 2021 -

Gray-Daniels Ford responded

Thank you for visiting Gray-Daniels Ford! We are happy to know that you enjoyed a successful sales experience. We can't wait to work with you again!

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