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Gray-Daniels Ford

Brandon, MS

Overview
Employees
Reviews
Vehicles
4.6
376 Reviews
Gray-Daniels Ford is one of the best Ford dealerships in Mississippi, located just outside of Jackson. Our Ford dealership features the best selection of new Ford trucks, cars & SUVs, Certified Used Fords and quality used cars for sale. We also have a full service and parts department where you will find the best deals on auto repair and Ford service in Jackson. Our team of skilled and knowledgeable professionals are proud to serve those who live, work or play in Jackson, Brandon, Florence, Pelahatchie, Pearl & surrounding areas. If you are looking for new Ford cars & trucks in Jackson, along with well-maintained used cars in Jackson & Brandon, MS by some of today's top manufacturers, browse through our huge selection of new Ford cars, trucks, crossovers & SUVs in stock. You'll find some of the best Ford models including the F150, F250, F Series Trucks, Ford Focus, Fusion, Taurus, Escape, Edge, Mustang & more. See our new Ford specials to get a great deal on your next new car in Jackson from Gray-Daniels Ford! Come on in and take a test drive today or buy your next car online! You can also take advantage of our online shopping tools like our car payment calculator, online credit application & more to save time at the dealership.We look forward to making you a part of the Gray-Daniels family!
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201 Octavia Dr

Brandon, MS

39042

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Showing 376 reviews

April 27, 2026

Always a great experience. Trust my vehicle will be well taken care of. Timely service More

by Lviger
Recommend Dealer
Yes
Employees Worked With
Trey Decell
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Apr 27, 2026 -

Gray-Daniels Ford responded

We’re happy to know you trust us with your Ford Bronco and that our service was prompt. It’s wonderful to hear you consistently have a great experience. We look forward to seeing you again soon.

April 27, 2026

Always a great experience. Trust my vehicle will be well taken care of. Timely service More

by Lviger
Recommend Dealer
Yes
Employees Worked With
Trey Decell
Report | Print
Apr 27, 2026 -

Gray-Daniels Ford responded

It’s rewarding to hear you trust our team with your Ford. We’re glad our service was prompt and met your expectations. We look forward to welcoming you back in the future.

April 27, 2026

Got very few updates on my car's condition. Kept it for 1 week with no offer to accommodate. I called multiple times to get updates and received a full voicemail. More

by Shyclan
Recommend Dealer
No
Employees Worked With
Shane
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Apr 28, 2026 -

Gray-Daniels Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 30, 2026 -

Gray-Daniels Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 26, 2026

My visit was good. I received the requested service as expected. Mr. Martin does an excellent job communicating with customers. More

by krwheatley
Recommend Dealer
Yes
Employees Worked With
Jonathan Martin
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Apr 26, 2026 -

Gray-Daniels Ford responded

We’re glad your Ford Expedition received the service you requested and that our team kept you informed. We appreciate you trusting us for your maintenance. We look forward to helping you again.

April 26, 2026

They are nice but it took way too long…. The prices are a little more expensive. More

by Caramel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Milnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Gray-Daniels Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 26, 2026

She was so easy to work and provided an excellent service experience. She clearly puts the customer first and understands where the customer is coming from when they describe the issues and challenges they a More

by mat4
Recommend Dealer
Yes
Employees Worked With
Lexxus
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Apr 26, 2026 -

Gray-Daniels Ford responded

Hearing that our service team provided an excellent experience means a lot. It’s rewarding to know they took the time to understand the concerns with your Lincoln. We look forward to assisting you with any future service needs.

April 25, 2026

My car sat at the dealership 4 days, and my issue was not addressed. I took my car in to have the clutch pedal adjusted as it was too high (just had a new clutch installed), I was told that I need a new clut More

by Cepolk05
Recommend Dealer
No
Employees Worked With
Lexxus Miller
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Apr 28, 2026 -

Gray-Daniels Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 30, 2026 -

Gray-Daniels Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 25, 2026

Everyone was very kind I thought Johnathan was very kind and very professional. I would go again More

by Lucyg626
Recommend Dealer
Yes
Employees Worked With
Johnathan martin
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Apr 25, 2026 -

Gray-Daniels Ford responded

We’re delighted our team made you feel welcome and professional throughout your Ford Mustang service. Thank you for sharing your experience. We look forward to assisting you again.

April 25, 2026

Low pressure and easy to work with Very helpful understanding all the new features the expedition offered More

by hollisfarms
Recommend Dealer
Yes
Employees Worked With
Craig Penney
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Apr 25, 2026 -

Gray-Daniels Ford responded

We’re glad our team kept things low pressure and made the process smooth. It’s wonderful to hear that our walkthrough of all the new Ford Expedition features was helpful. Enjoy your adventures in your new Expedition!

April 25, 2026

Very very nice It was a beautiful experience. The new lincoln building is absolutely beautiful More

by maryrenard448
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 25, 2026 -

Gray-Daniels Ford responded

We’re delighted you enjoyed our new building design and had a beautiful experience purchasing your used Ford Maverick. We hope your Maverick brings you many great drives. Feel free to visit us again soon.

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