Gray-Daniels Ford
Brandon, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Three visits, three problems. First one, I had brakes done. My tires had been inflated to almost 60psi.. I went bacj and showed it to Johnathan, he apologized and fixed it. Second First one, I had brakes done. My tires had been inflated to almost 60psi.. I went bacj and showed it to Johnathan, he apologized and fixed it. Second visit, had to have my F150 towed because of a bad temp sensor, found on the passenger side front fender, a crease and a white streak and scratch. Took it back, showed it to Johnatgan and Trey. Also said I was there with the tow truck driver all the way and there was no damage there after the tow. Trey offered to have it repaired, I said it was ok, I didn't want that, he offered a free "works" package so I said ok. Now, this time, third visit, my oil life counter was still at 38% and the reminder sticker wasn't swapped out...and I may be paranoid, but it feels like something's off. I didn't go back nor say anything because, well, I'm tired of the hassles. I trust Johnathan because he tells the truth and is always there for me. He is the only reason I'm staying with your shop. It does occur to me, though, I wonder if there is one recently hired tech who can't or won't do a 100% job or what, because I never had these problems until now...and I have a sneaking suspicion I may know who, but there's no way I could confirm that. Regardless, again, Johnathan is the only reason I am staying here. I also wanted to select the department and service writer two steps abead, but it shows only Sales Dept and only one name, so everybody has to manually enter the name More
Great service. Adviser was attentive to my needs of truck. Oil change and tire rotation were my only needs for this service. Will use the dealership in the near fut Adviser was attentive to my needs of truck. Oil change and tire rotation were my only needs for this service. Will use the dealership in the near future More
They was kind and friendly service was great and I am looking forward to doing business in future. looking forward to doing business in future. More


