Gravity Autos Roswell
Roswell, GA
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Although not everyone who is giving an opinion about GAR is HAPPY, I am going to say that we were Very HAPPY with our experience and Konrad did an outstanding job for us. He is very personable and attentive is HAPPY, I am going to say that we were Very HAPPY with our experience and Konrad did an outstanding job for us. He is very personable and attentive and did everything that he promised to do. We had to bring the car back for a couple of things he said that they would fix and everything that he said they would do was done. Not only was Konrad very courteous and attentive, he would stay in touch with us by a phone call or a text message. If, when, I am going to purchase another vehicle, I will definitely reach out to Gravity Auto Roswell. Thank all of you at GAR. More
I've had the worst experience with saleperson Hakim. He send me a price of $53,944 on a 2019 BMWX3 XDrive 301 which I saw on Auto Nation for $34,497 with 42,257 miles. When I ask why, he asked me wher He send me a price of $53,944 on a 2019 BMWX3 XDrive 301 which I saw on Auto Nation for $34,497 with 42,257 miles. When I ask why, he asked me where did I see this price. I wanted to know how he got this amount, he said AL has the highest taxes of 10%. 4% local tax and 7.50 state tax. I told him AL TAXES IS 8%. HE WENT.ON TO SAY 699 dealer fees and $269 tages and title. Then goes on to say there is a finance charge. NEVER ASK ME HOW I WAS INTENDED TO PAY FOR THE VEHICLE BEFORE QUOTING ME THE $53,999 PRICE. NOW HE say there is a finance price and a cash price and wanted to know which one i will be using. HE SAY, OH I CEE THAT THE PRICE HE QUOTED WAS a typo, never admitting his fault. THE PRICE NOW IS $43,944. His excuse was it was his mistake and he's in bed and it's 1:35 AM. He went on to say he don't do SORRY but will have his manager call in the AM. I rec'd a call from TESS explaining she saw the conversation and she has spoken to him and ask him why he QUOTED that price. And she will be my POC, SHE WILL REACH OUT FOR TORY SOMMERS TO CALL AT 11:30AM, which didn't happen. I informed TESS, I WILL BE IN ATL ON 9/17 TO VISIT THE DEALERSHIP ALM IN NEWMAN, GA. SHE ADVISED ME THAT ALM ARE SHARKS, HAVE A HIGH TURNOVER IN SALESPERSINS. IN OTHER WORD BAD MOUTHING THEM. IF I COULD GIVE THIS DEALERSHIP A PIECE OF INFO, GET RID OF HAKIM. I WOULD'T BUY A PENCIL THERE. VERY NEGATIVE VIBES. More
Awesome group, everyone was very helpful, knowledgeable and willing to help resolve any issues we had and answer any questions. Special shot out to Christ for truely going the extra mile and dropping a few and willing to help resolve any issues we had and answer any questions. Special shot out to Christ for truely going the extra mile and dropping a few budgets alone that way! Great experience More
Walked in at 4:00pm and within 30 minutes we agreed on a deal. Thank you to Tory Sessoms for the hard work on the financing and Quan for not being the stereotypical used car salesman. Great job! deal. Thank you to Tory Sessoms for the hard work on the financing and Quan for not being the stereotypical used car salesman. Great job! More
Were not helpful in helping me make a purchase, but a week later decided to let me know they were drastically reducing prices to move out their inventory. My purchase was already done somewhere else. week later decided to let me know they were drastically reducing prices to move out their inventory. My purchase was already done somewhere else. More
The salesman Razi was great but never heard from finance manger or sales manager expect before we bought vehicle . We are still wait for after almost a week of loan being made for our car to be delivered . manger or sales manager expect before we bought vehicle . We are still wait for after almost a week of loan being made for our car to be delivered . It seems the salesman was the only one working on it . He was great . Every call made to sales manager or finance manager was not returned . More
This was my 1st experience with Gravity autos. I was pleased with the attention given to my needs. The staff had very good customer service especially Moe. He went above and beyond and left me very happ pleased with the attention given to my needs. The staff had very good customer service especially Moe. He went above and beyond and left me very happy. More
Totally ripped off my niece. Sold her an expensive sports car that did not even make it back to her home- she is in litigation now..buyer beware car that did not even make it back to her home- she is in litigation now..buyer beware More
BAD MANAGERS (Allan,Tory)i had a terrible experience BAD MANAGERS (Allan,Tory) i had a terrible experience at this dealership.The sales people were super nice and very helpful, However the manager All BAD MANAGERS (Allan,Tory) i had a terrible experience at this dealership.The sales people were super nice and very helpful, However the manager Allan was very Rude so Unprofessional i heard him telling the sales person "kick her out she is broke she cant buy a car from us" what can i say he is young kid and the other manager Tory did nothing but laugh. I wonder how does the owner allow such a thing, he should be blamed for hiring A kid to Manage the Store. More