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Grappone Mazda
Concord, NH
109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 109 reviews
February 09, 2026
Nice outdoor lot, easy to maneuver around. Showroom was very nice . Not a fan of sitting on high chairs doing business on the floor. I’d prefer an office when I’m spending a lot of money. Ea Showroom was very nice . Not a fan of sitting on high chairs doing business on the floor. I’d prefer an office when I’m spending a lot of money. Each person I interacted with was very pleasant and helpful. I was sitting with my product specialist within 3 minutes of entering the showroom. More
by saprea1129
Employees Worked With
Meleek?? I apologize for not getting your name right. Tall , short dark hair,
February 05, 2026
Super friendly, from when we were greeted as we entered, through sales and financing. Low pressure, clear information, helpful and kind. Everyone was simply lovely, especially Miasar, our salesperson. He through sales and financing. Low pressure, clear information, helpful and kind. Everyone was simply lovely, especially Miasar, our salesperson. He was wonderful! We arrived at 12:30, and by 3:30 I was driving off the lot in the perfect car. Great experience! More
by amiejames1
Employees Worked With
Miasar, Carol
February 01, 2026
Great experience and I HATE buying cars. Tim was fantastic to work with, we got it all done in one day, no meet my manager”, no price haggling and no annoying upselling. VERY glad we came he Tim was fantastic to work with, we got it all done in one day, no meet my manager”, no price haggling and no annoying upselling. VERY glad we came here instead of our local dealer. More
by amydoolanroy
Employees Worked With
Tim, Justin and the team leader (can’t remember!)
February 01, 2026
Phenomenal experience at Grappone! Josh was amazing and incredibly knowledgeable about the vehicle and Courtney was super easy to work with and incredibly accommodating! Josh was amazing and incredibly knowledgeable about the vehicle and Courtney was super easy to work with and incredibly accommodating! More
by Randy
Employees Worked With
Josh, Courtney
February 01, 2026
Danielle, Greg, and the rest of the staff were amazing! We were in and out in about 4 hours with our new car, on a SATURDAY! Very impressed with this location and the great service. 10/10 would recommend. We were in and out in about 4 hours with our new car, on a SATURDAY! Very impressed with this location and the great service. 10/10 would recommend. More
by Patricia Johnson-Tatelbaum
Employees Worked With
Danielle, Greg
January 26, 2021
All the customers in the waiting area who were waiting in the service area has masks on (as required by state mandate). The employees, however, did not wear any masks. The service advisors had them pulled ov the service area has masks on (as required by state mandate). The employees, however, did not wear any masks. The service advisors had them pulled over their chins and didn’t even bother to put them on when customers approached them. The people in the parts department had no masks on whatsoever. I know many in New Hampshire believe COVID to be a minor disease, but as someone who has to go home to people who are at “high risk” for this illness, I was frustrated to have to sit at this dealership for so long. Also, the service performed on my car took an excessively long time. Almost 4 hours for an oil change and inspection. Will not be returning. More
by Plentyjam
Employees Worked With
Service rep
