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Grappone Mazda

Concord, NH

5.0
144 Reviews
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134 Manchester St

Concord, NH

03301

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Showing 144 reviews

April 12, 2026

I always dread going to a dealership because I expect to spend hours and hours there. Grappone Mazda was super fast. I test drove a couple of cars, fell in love with the second one. They quickly appraised m More

by aross92
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 13, 2026 -

Grappone Mazda responded

Thank you for sharing your experience! We know how time consuming dealership visits can feel, so it is great to hear the process was quick, simple, and stress free for you. We are glad everything from the test drive to your trade-in and financing came together smoothly, and that you were able to get back on the road in your new car without the usual hassle. Congratulations on your new vehicle, and thank you for the recommendation. We look forward to seeing you again!

April 12, 2026

I had a wonderful experience with Silas. He is very good at his job. I was buying a car sight unseen and he walked me through the process. Grappone helped to get the car to me since I couldn More

by janetleliethcox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silas
Apr 13, 2026 -

Grappone Mazda responded

Thank you for sharing this! We are so glad Silas was able to guide you through the process and make buying a car from a distance feel comfortable and easy. That takes a lot of trust, and we are happy we could support you every step of the way. We will be sure to pass along your kind words to Silas. Enjoy your new vehicle, and thank you again for choosing Grappone!

April 12, 2026

Very professional and low pressure experience. They cared about making sure that we were comfortable with our purchase. More

by Pavlov999206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silas
Apr 13, 2026 -

Grappone Mazda responded

Thank you for your feedback! We are glad you felt comfortable throughout the process and that the experience was professional and low pressure. That is exactly what we strive for with every customer. We appreciate you choosing Grappone and hope you are enjoying your new purchase!

April 09, 2026

From start to finish, my experience with Grappone Mazda was first rate. Everyone I met with or communicated with was friendly, professional and informative. Not once did I feel pressured to make a decision More

by tocado5585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Collins
Apr 09, 2026 -

Grappone Mazda responded

Thank you for taking the time to share this. We’re really glad to hear the team made your experience feel comfortable, informative, and pressure free. That is exactly what we aim for. It means a lot to know you felt supported from start to finish. We appreciate your trust in Grappone Mazda and look forward to being here for you down the road.

April 08, 2026

Tim was fantastic, as was the rest of the Mazda Team! Easily the best car purchasing experience we've ever had. More

by rickmccarten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 08, 2026 -

Grappone Mazda responded

Thank you so much for the kind words! We’re thrilled to hear that Tim and the rest of our Mazda team made your experience such a great one. Providing a smooth and enjoyable car-buying process is exactly what we strive for, so it means a lot to know we delivered. Enjoy your new vehicle, and we’re always here if you need anything!

April 06, 2026

This is my fourth lease with grappone Mazda and I will go back again next time More

by lynnannehearts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Newhook
Apr 08, 2026 -

Grappone Mazda responded

Thank you for your continued trust in us. We truly appreciate your loyalty. It means a lot to hear this is your fourth lease with Grappone Mazda, and we are honored to be part of your car buying journey each time. We look forward to seeing you again when you are ready for your next vehicle!

April 01, 2026

Matt at Grappone Mazda made my impulse "birthday" purchase a breeze! He understood what I explained I was looking for and made the whole experience of car buying something enjoyable! More

by Kali
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt (and a few others I was introduced to, but ADHD pushed names out of my memory).
Apr 02, 2026 -

Grappone Mazda responded

Thank you so much for the kind words! We’re glad Matt was able to make your birthday purchase such a smooth and enjoyable experience. It’s great to hear he really listened and helped you find exactly what you were looking for. Enjoy your new vehicle, and happy birthday!

April 01, 2026

Salesperson (Josh) was professional, pleasant, and knowledgeable. Pleasant atmosphere, good products (our second Mazda). No complaints. More

by Dlamp58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 01, 2026 -

Grappone Mazda responded

Thank you for the thoughtful review! We’re glad to hear Josh took great care of you and that you felt comfortable throughout your visit. We truly appreciate your continued trust in us, and congratulations on your second Mazda!

April 01, 2026

Josh was great as was everyone else I dealt with at Grappone. I was able to have all questions answered quickly and fully and the whole buying process was quick and smooth. More

by kl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 01, 2026 -

Grappone Mazda responded

Thank you for your kind words! We’re glad Josh and the rest of the team made your experience a great one. It’s great to hear everything felt quick, smooth, and well explained. We appreciate you choosing Grappone.

March 30, 2026

Our Sales person, Matt, was terrific to work with. Honestly the ease of working with Matt is one of the major reasons we did business with Grappone. More

by coachdon10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Collins
Apr 01, 2026 -

Grappone Mazda responded

Thank you for sharing this! We’re glad to hear Matt made the experience such a positive one for you. It means a lot to know that played a big part in your decision to work with us. We truly appreciate it.

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