Grappone Mazda
Concord, NH
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This was my first time at grappone Mazda. I went in with an idea of what I wanted, and Danielle showed me a few options that suited my wants/needs. After visiting, I decided to give it a few I went in with an idea of what I wanted, and Danielle showed me a few options that suited my wants/needs. After visiting, I decided to give it a few days while I explored other options. During that time, I was able to reach out with questions that were promptly answered. I ended up leasing a 2025 cx-5, and the whole process was smooth, easy and pressure free. Highly recommend!! More
Danielle was Great to deal with, calm, kind and very professional. Tammy & Courtney in Finance were very helpful, and made a fairly complicated business transaction much easier. I would rate this team a professional. Tammy & Courtney in Finance were very helpful, and made a fairly complicated business transaction much easier. I would rate this team a solid 5 out of 5 stars. Well done! More
Matthew Collins was very patient and thorough with helping me find a vehicle. I always get top tier service with him and I will always recommend Grappone to anyone that is in need of car services! helping me find a vehicle. I always get top tier service with him and I will always recommend Grappone to anyone that is in need of car services! More
Very professional! Great people including Christy G, Matt, Justin, Tammy, Jake and more! A great experience! Great people including Christy G, Matt, Justin, Tammy, Jake and more! A great experience! More
Our product specialist, Josh Newhook was so knowledgeable on every aspect of the vehicle and explained all of the features and benefits as well as extended warranties, etc., that the dealership offered. The on every aspect of the vehicle and explained all of the features and benefits as well as extended warranties, etc., that the dealership offered. The manager whose name I am sorry to have forgotten welcomed us and thanked us for our business and made sure that we were happy and that all our questions were answered on both days that we had gone to the dealership to test drive and then to buy. Carol, who was the finance person explained everything in detail on our second day when we went to pick up the vehicle and sign all the paperwork, and again made sure that we were happy. I cannot say enough about the dealership. I would recommend it to anyone. They are very upfront, welcoming, and customer satisfaction seems to be their number one priority, which I so appreciate. More

