Grappone Honda

Used Honda Very satisfied with our experience buying a used vehicle. Cheers to Patricia Lord for putting us through the buying process in an exceptional profess Very satisfied with our experience buying a used vehicle. Cheers to Patricia Lord for putting us through the buying process in an exceptional professional way. Patricia and other staff answered all our questions.Andwere knowledgable in all aspects .we couldn't be more pleased. More

Great experience in car buying It was the best experience I have ever had buying a car. I have been buying new cars every 3yrs. Since 1992 and it was never like this. The people,sho It was the best experience I have ever had buying a car. I have been buying new cars every 3yrs. Since 1992 and it was never like this. The people,showroom everything went great More

Stress free purchase Grappone's up front pricing makes the purchase process very smooth and stress free. I was able to do the research on my trade to see what I could get Grappone's up front pricing makes the purchase process very smooth and stress free. I was able to do the research on my trade to see what I could get and what exactly I was looking for so when we went In to check out the vehicles we were interested in the process went very smoothly. Ellen Richard was very easy to work with. I would definitely recommend others to investigate Grappone when looking to buy anything. More

friendly, honest dealership The sales people were very informative and helpful. The process of purchasing an auto from them was painless, haggle free and efficient. The "up-front The sales people were very informative and helpful. The process of purchasing an auto from them was painless, haggle free and efficient. The "up-front", honest pricing policy has been built into their culture and allows a prospective buyer to focus on the pluses and minuses of the model of interest without the time consuming and distasteful circus that is the traditional car buying experience. More

Sales AND Service! Having driven a variety of Hondas for years, I can say that they have proven to be reliable, and have maintained excellent resale value. But the rela Having driven a variety of Hondas for years, I can say that they have proven to be reliable, and have maintained excellent resale value. But the relationship doesn't end with signing the paperwork and driving away. To those who INSIST that it costs more to have your vehicle serviced by the dealer, plain and simple you are wrong. While living in Portland, ME, I relied on the dealer there, and was EXTREMELY satisfied. Upon returning to NH, I promptly started having Grappone Honda service my car. I have since bought 2 vehicles there, and have been treated like a VALUED customer. By everyone. In particular, I want to mention Ray Fournier in the Service Dept. He listens, hears, cares, advises (which not all service ADVISORS do), facilitates, resolves. He is ALWAYS part of the solution, not the problem More

Excellent experience! Great experience dealing with Ellen Richard and all the people at Grappone Honda. They made it very simple and it was a pleasure to work with all of t Great experience dealing with Ellen Richard and all the people at Grappone Honda. They made it very simple and it was a pleasure to work with all of them. The person we dealt with on our trade in was excellent as well. More

The Grappone family bought our 2012 Honda Civic. I felt the staff went above and beyond in making me feel welcome and comfortable while answering my questions and concerns. Mr. Burgess was explicit I felt the staff went above and beyond in making me feel welcome and comfortable while answering my questions and concerns. Mr. Burgess was explicit with me on the phone in explaining the process and Mr. Henry followed up as explained and was very professional. More

Will never go anywhere else I had the pleasure of leasing a new Honda Accord from Adam Gelinas. He was extremely informative, helpful, and patient (my paperwork took over 10 days I had the pleasure of leasing a new Honda Accord from Adam Gelinas. He was extremely informative, helpful, and patient (my paperwork took over 10 days to get completed...my doing, not theirs) Adam explained everything in great detail and did not try to oversell. As long as Adam is with Grappone I will be too. More

Simply the Best Ellen and the entire team are amazing! They listen well (i.e., only interested in selling what you're interested), are completely transparent, and th Ellen and the entire team are amazing! They listen well (i.e., only interested in selling what you're interested), are completely transparent, and they truly put their customers first: I shopped around at a few dealerships before returning to Grappone, and their sales manager said, "Thank you for giving us another opportunity." What humility!! Seemingly every other car dealership on the planet is full of smug, "we're the best" types, and Grappone's folks say, "Thank you for the opportunity!!!" You won't find me going anywhere else. More

Went into Honda grappone at around noon. Had a time crunch and was left alone to look into other cars on their lot. We had no pressure from the sales and were given plenty of time to look around to fi crunch and was left alone to look into other cars on their lot. We had no pressure from the sales and were given plenty of time to look around to find something we liked. Once my wife and i were interested in a vehicle Josh immediately presented himself at the perfect time. He was very respectful and friendly. He asked us what we liked about it and then explained everything about the car. He gave us the option to test drive it and we did. They fought to get me a better apr even though I have pretty bad credit and on top of it they threw in a free t shirt and ski passes. Grappone Honda is now going to be a dealership that we shop at for the rest of our lives. We even had to go get our kids at 2 and they got us through the system so we could still finish up, get a new car and get my children. More