Grappone Honda

I went in to detect the reason for my CRV battery drain. After an hour I was told it was a parasite that would take 1-3 hours to detect. I requested to speak with the tech which was reluctantly allowed.$22 After an hour I was told it was a parasite that would take 1-3 hours to detect. I requested to speak with the tech which was reluctantly allowed.$225 later they unplugged the remote starter. I received a job order from the "complimentary" engine check. They said my transmission fluid needed changing at 70,000 when it is really 90,000mi. both rear and front brakes and rotors were at 2-3 and needed changing. my mechanic inspected and said 5-7 for thickness, another 15-20,000miles. and they found a mice nest in the blower fan, and did not remove it because there is a "fee". They already charge $170/hr. and if they were in there already why would you not? My local mechanic removed a RAT from the engine compartment of my truck and removed it as part of the service. Not excited about the dealership "finding" service that is not needed and NOT providing it when they are getting paid because they can muster a "fee" for that. More

Very attentive to my wants. Very pleasant and easy going to deal with. Very smooth transaction. Very pleasant and easy going to deal with. Very smooth transaction. More

First let me say, until this purchase I have hated car shopping! But after my son bought a Ford from grappone, he urged me to give the Honda a try. So glad I did! Chris listened to everything I said a shopping! But after my son bought a Ford from grappone, he urged me to give the Honda a try. So glad I did! Chris listened to everything I said and made this such an awesome experience! There was no pressure, no trying to sell me something I didn't want and they went out of their way to find me what I wanted! I will for sure highly recommend them to anyone I can and I will be back! More

Great people, thank you Corine for making our purchase relaxing, stress free, fast and Easy. Great vehicles, you had that one special truck we were looking for. Most important great price. Our 2nd vehi relaxing, stress free, fast and Easy. Great vehicles, you had that one special truck we were looking for. Most important great price. Our 2nd vehicle purchased here at Grappone Honda. Customers for life!! More

A big thank you to Eric for making my experience so seamless. The whole team was very efficient and friendly. I was very pleased with the whole process. seamless. The whole team was very efficient and friendly. I was very pleased with the whole process. More

I received courteous prompt service Kyle my service rep kept me inform through the entire process Very satisfied customer kept me inform through the entire process Very satisfied customer More

Grappone was there for me recently when I had a very unique incident occur with my car. They went above and beyond to help me rectify the situation and I was always remember them for their kindness. F unique incident occur with my car. They went above and beyond to help me rectify the situation and I was always remember them for their kindness. Felt nice to be treated like a human first and customer second. More

My wife and I were in an unusual situation where we’d never purchased a new car at a dealership before. We had heard positive things about Grappone and their transparency, so we decided to give them a go never purchased a new car at a dealership before. We had heard positive things about Grappone and their transparency, so we decided to give them a go. We were lucky enough to get Travis as our representative, who patiently helped us figure out which car suited us best and what financing plan worked for us. He was completely transparent, earnestly invested in finding us the right car, and a total pleasure to deal with. He was also unflappable when we had to deal with a lengthy insurance call because of our recent cross-country move. Working with him (and Grappone) was a breeze and a delight, and we completely love our new car! More

Friendly as can be, honest, detailed, courteous, professional. Their prices are fair and they don’t try to sell you anything you don’t need. Best car dealership I’ve ever dealt with by far. professional. Their prices are fair and they don’t try to sell you anything you don’t need. Best car dealership I’ve ever dealt with by far. More

Shoutout to Mike, Kyle the service crew for their kindness and help with my car! kindness and help with my car! More