Grapevine Honda

Beware of the SHAM “Perma Plate” Warranty (for those that have been buying Hondas, it’s that 1 from over 15 years ago, but they don’t cover anything now) that they will make you purchase for $699, as a “requ have been buying Hondas, it’s that 1 from over 15 years ago, but they don’t cover anything now) that they will make you purchase for $699, as a “requirement”, when you get to the finance department, after already dealing with 5 different people, over 3 different days. A sham warranty that will not actually cover anything and when you attempt to address it (even if it was promised to be covered upon purchase of the car), Sergio Alvarez General, the Sales Manager, will promise to contact corporate on your behalf to attempt to get you a refund, only to have them just commit fraud and get away with it. I wonder if Bryan B Deboer of Lithia Motors, Honda, or Jessie Armstead knew about this if this would make them unhappy at all? This business is NOT BBB Accredited, but can have complaints filed for anyone needing to do so. More

Service is amazing but I would like better car deals. More buying options to get what I really want More buying options to get what I really want More

The service advisors we've dealt with are all excellent. Getting someone to explain misc charges after the fact on our invoice is a disappointment. Getting someone to explain misc charges after the fact on our invoice is a disappointment. More

Sales person Abhishek was great. This is the best experience buying a car I've had ever. This is the best experience buying a car I've had ever. More

Jonmikal is WONDERFUL! Organized, Friendly & Prompt! Impeccable attention to detail & customer service! We recently moved to the area, and we’ll only be going to Grapevine Organized, Friendly & Prompt! Impeccable attention to detail & customer service! We recently moved to the area, and we’ll only be going to Grapevine Honda & Jonmikal for our Honda needs! More

I always have a good experience when I come to Grapevine Honda Service department. They are very friendly, honest & really care about their customers. Honda Service department. They are very friendly, honest & really care about their customers. More

Always courteous and helpful. Take care of problems as needed, Great service manager in Christian Ortega. Take care of problems as needed, Great service manager in Christian Ortega. More

Kyle was great in getting my van in and out quickly and efficiently. It was a recall so he also got me a loaner car for the day. It was clean and ready for me. I was in and out of the service department qu efficiently. It was a recall so he also got me a loaner car for the day. It was clean and ready for me. I was in and out of the service department quicker than ever before both when I dropped it off and picked it up. Terrific job, Kyle! More

Friendly, good and timely service. Good communication in regards to additional services needed. Explained service thoroughly. Good communication in regards to additional services needed. Explained service thoroughly. More

Lee made service easy! Would definitely go back and appreciate his prompt attention to the issues Would definitely go back and appreciate his prompt attention to the issues More