Grand Subaru

Great Service Chris was a pleasure to work with, he always kept me informed about my special order. I could have not asked for better service. There should be more Chris was a pleasure to work with, he always kept me informed about my special order. I could have not asked for better service. There should be more sales reps likes Chris and I will recommend him to all of my friends and family, my brother will be visiting him in two weeks to get a new car. - Sebastian Gorski More

The best car buying experience Man what can I say.. The people over at grand Subaur are the best. There nice,friendly,cool,respectful and fun to be around I so recommend anybody tha Man what can I say.. The people over at grand Subaur are the best. There nice,friendly,cool,respectful and fun to be around I so recommend anybody that's want to buy a car to go over to grand Subaur they will make sure u walk out with ur car Sandy cutone and Joe D'andrea are the people that took care of me and I want to thank you both for helping me get my new 2015 Sti More

Chris Czaja Chris was by far the best car salesperson I have ever had the pleasure to deal with. He made the car buying experience comfortable and was very inform Chris was by far the best car salesperson I have ever had the pleasure to deal with. He made the car buying experience comfortable and was very informative. He had answers to all of our questions and was very thorough. I don't usually leave a car dealership with positive feelings but this time was definitely an exception. Kudos to Chris and all of the helpful people at Grand Subaru! More

Awesome experience Usually all people hear are complaints. This is the complete opposite. An outstanding experience in purchasing our Outback from Mason and Dan this mor Usually all people hear are complaints. This is the complete opposite. An outstanding experience in purchasing our Outback from Mason and Dan this morning. They went out of their way to make sure the process went seamlessly. My wife and I want to thank you for answering all of our questions beforehand and in a timely fashion. Customer service was excellant. Would buy another vehicle here in a heartbeat. Once again kudos gentlemen! Pete and Chris J. More

Great deal from Great people Mark Hoen of Grand Subaru worked with me every step of the way (and then some) to get me the perfect combination of a great trade-in value, awesome ne Mark Hoen of Grand Subaru worked with me every step of the way (and then some) to get me the perfect combination of a great trade-in value, awesome new car price, and the vehicle and options I wanted. HIGHLY RECOMMENDED and I'm a guy not very easily pleased. I truly appreciated being listened to and the attention and dedication to getting me exactly what I was looking for on many levels. That respect and attention did not end once the deal was done. The follow up to make sure I was happy with my vehicle, and even being available to assist with learning about features and configuration was a breath of fresh air. I own several vehicles including a Honda, a Dodge, a Porsche, and Camaro ZL1 and none of my experiences at other dealerships comes close to this very pleasent and professional experience at Grand Subaru. Other dealerships should visit just for the training of how respectfully and professionally a buying experience should be. Kudos to Grand Subaru and Mark Hoen, I'll be back! Bruce DeDivitis 2015 Subaru Forrester XT Touring More

Customer Service I have purchased multiple vehicles from Sandy and always rely on her to handle all of my vehicle needs. As always she was more than helpful aidi I have purchased multiple vehicles from Sandy and always rely on her to handle all of my vehicle needs. As always she was more than helpful aiding me in getting service on my vehicle. She put me in contact with Amanda and Anthony, who promptly took care of all my maintenance needs. The service was done in a timely manner and everyone was I came in contact was very professional. Thanks again Sandy and the Grand Subaru Team! More

Excellant Dealer 10 stars all the way CUDU's to Melissa Distel who made our internet buying experience fun! Jose Carrera, Tim, Al, & the rest of the Grand crew were all great. I have rec CUDU's to Melissa Distel who made our internet buying experience fun! Jose Carrera, Tim, Al, & the rest of the Grand crew were all great. I have recommended Grand Subaru to a friend & he is in process of purchasing a new Forester. They by far had the best price:) I will recommend Grand Subaru to all my work friends at American Airlines. The 2015 Outback Limited 3.6R we purchased is a dream to drive. We flew in to Chicago on February 6th at 9:00 am & were on the road with our new car a little after 12:00, including the drive-a-way plate. Happy customers, Joe & Charlotte More

Good experience turned fair We were picky with choosing the right dealership and dealer for our purchase. We decided to go with this dealership after speaking with the salesperso We were picky with choosing the right dealership and dealer for our purchase. We decided to go with this dealership after speaking with the salesperson mentioned below online and in person. Downfall is that once sale is over, contact with the salesperson is lost and you're disregarded for other inquiries. A bit disappointed with the lack of communication following the purchase of the car. No response even 2 weeks after contacting him. More

Great deal from a great dealership My wife and I were looking for a new car to replace her old RAV4. After test driving 8 different brands, she decided on the Subaru Forester. I'm a My wife and I were looking for a new car to replace her old RAV4. After test driving 8 different brands, she decided on the Subaru Forester. I'm all for a great deal, so when I started researching pricing, the best price was quoted to me by Sandy. (Even though I Live in Texas and Grand is in Chicago area). She was very helpful with all my questions and answered them via email within a day or less. We arrived in town in the evening and Sandy had the Forester ready when we got there. Even had the big bow I requested. We spent around 2 hours there doing paperwork and then was on our way. We had no problems and the staff at Grand Subaru were very friendly. Great experience for our first brand new vehicle! If I ever am in the market for another new Subaru, you can bet I'll be calling Grand Subaru. More

Chris Czaja and all the staff were fantastic! This is my first real car buying experience, and I can't applaud Chris and the team there more for making this such a comfortable, informative, quick, This is my first real car buying experience, and I can't applaud Chris and the team there more for making this such a comfortable, informative, quick, and easy experience. I'm a Subaru fan for life now and will be taking my business there for a LONG time. More