Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Enjoyable, No Hassle Experience Ordered an Outback from Melissa. It was easy. She gave me a great price on the new car and offered a fair price for my trade. It was the best car b Ordered an Outback from Melissa. It was easy. She gave me a great price on the new car and offered a fair price for my trade. It was the best car buying experience I've ever had. More
Friendly, no pressure. great Guys, Chris Czaja is a superstar with Internet sales. Al Hassan is friendly and funny as heck! These guys, and this dealership is great. Bought an Impr Chris Czaja is a superstar with Internet sales. Al Hassan is friendly and funny as heck! These guys, and this dealership is great. Bought an Impressa through Costco and the deal and ease of no hassle car-buying kept us from hyperventilating......... More
Overall, an Excellent Experience I was considering buying a 2015 Subaru Legacy Premium, based mostly on Consumer Reports' naming it the best car of the year, and I used the Consumer R I was considering buying a 2015 Subaru Legacy Premium, based mostly on Consumer Reports' naming it the best car of the year, and I used the Consumer Reports car buying service to find dealers and prices. Grand Subaru had the lowest price and the best online reviews of the various other suggested dealers, so I went there first. Chris Czaja was very friendly, knowledgeable, and helpful (as was Joe D'Andrea later in the process), and he suggested that I test-drive a fully loaded Legacy Limited that was available for purchase. I fell in love with the car and ended up purchasing it. (To get all the features I wanted on a Premium I would have had to wait at least 4 months, and of course the price would have been higher than that quoted for the basic model.) I never did go to the other dealers suggested by CR, and I am as happy with the price I paid as I ever have been with the price of an automobile. I've had the car for a week now, and I'm still pleased with it and the experience of buying it. More
Outstanding Car Buying Experience! Sandy Cuttone, the Internet Sales Manager, was a delight to work with. She is extremely personable, knowledgeable, and a true professional. This is Sandy Cuttone, the Internet Sales Manager, was a delight to work with. She is extremely personable, knowledgeable, and a true professional. This is my first experience with a Subaru, and honestly, I am so happy I purchased an Outback! It was a wonderful car buying experience. Not only did Sandy thoroughly explain all of the features in the 2015 Subaru Outback, especially the Navigation system, but she also helped my husband resolve his navigation issues with his 2014 Jeep Grand Cherokee. She was very helpful and informative. Grand Subaru also gave us a very low interest rate, which we were very happy about. I would highly recommend Grand Subaru for your next car purchase. They will definitely take care of you! More
Nickle & dime me? Bought a brand new Outback last summer and was very happy initially. Got the color and options I wanted at a great price. About a month later a screw Bought a brand new Outback last summer and was very happy initially. Got the color and options I wanted at a great price. About a month later a screw punctured one of the tires and it had to be replaced. I was disappointed to find that this wasn't covered by the extended warranty that was supposed to, "cover everything" for ten years. Recently, I brought the car in for it's first tire rotation and they want to charge me $29.95. I'll take the car to Just Tires or NTB where they'll rotate my tires for no charge and I'll reward them with my business when the car needs new tires. What a disappointment you turned out to be Grand Subaru. More
Good price and easy buying experience. Tried few dealers and finally booked Legacy with them and got it in 10 weeks as promised. We interacted with Melissa Distel and she is very profession Tried few dealers and finally booked Legacy with them and got it in 10 weeks as promised. We interacted with Melissa Distel and she is very professional and helpful. She gave a good price the very first time, and had a very nice car buying experience. Overall a good place to buy new Subaru. Now have to see how does the service of the vehicle goes with them. I am hoping that they will continue to show their bright side. I would go back to them if I have to buy another Subaru again. More
Great Experience Melissa at grand Subaru , the internet sales manager was fabulous to work with. The experience here at Grand Subaru was by far the best experience i h Melissa at grand Subaru , the internet sales manager was fabulous to work with. The experience here at Grand Subaru was by far the best experience i had purchasing a car. I would highly recommend Grand Subaru for your next car and I would further recommend working with Melissa. More
No Hassle Buying Experience! Chris Czaja the internet sales manager and Al Hassan the business manager were both outstanding to work with. This is hands down my best car buying ex Chris Czaja the internet sales manager and Al Hassan the business manager were both outstanding to work with. This is hands down my best car buying experience I have ever had. This company has true professionals focused on take all the hassles out of car buying. If your in the market for a Subaru, Grand is the place for you! More
Easy Buying Experience I worked with Glenn Miller for purchasing my first new subaru and found him and Grand to be very easy to work with and very straight forward. Beyond I worked with Glenn Miller for purchasing my first new subaru and found him and Grand to be very easy to work with and very straight forward. Beyond being far and away the best price I found, the people at Grand were pleasant and responsive at all points along the way. Glenn is a down to earth guy who doesn't fit typical car salesman description. He was no BS and very upfront about their prices, policies and practices. He also kept me in the loop at all steps during the purchase. Dan in financing was equally affable and easy to work with. I cross shopped many other dealers in the chicagoland / north suburbs area and Grand blew the competition away in both price and people. Buy your subaru from these guys & gals. More
Grand experience! Purchased a 2015 3.6 Outback. Melissa is great and Al is the real deal. I would recommend anyone looking for a Subaru to give them a call. Purchased a 2015 3.6 Outback. Melissa is great and Al is the real deal. I would recommend anyone looking for a Subaru to give them a call. More