Grand Subaru

New car purchase online experience I work with Chris Czaja for the online purchase progress. I got a fantastic price and saved enough over my local dealer to pay for a 2015 new white fo I work with Chris Czaja for the online purchase progress. I got a fantastic price and saved enough over my local dealer to pay for a 2015 new white forester. Chris is a very nice gay and I would recommend Chris to anyone for purchasing a Subaru. More

My Subaru experience Nothing but good things to say about the team over at Grand Subaru. Matt Drwal was my sales rep he did an excellent job showing me all the models I wa Nothing but good things to say about the team over at Grand Subaru. Matt Drwal was my sales rep he did an excellent job showing me all the models I was interested in and gave vivid details on each one. Matt was very knowledgeable and (NOT) pushy like some salesman he spent hours making sure we struck the right deal. I highly recommend this dealership to any Subaru enthusiast looking to buy.....(ASK) for Matt as he made everything easy going no pressure at all. More

Nothing Negative to Say After having a negative experience at another dealership, I went to Grand. Everyone there was friendly and courteous. They made a normally stressful e After having a negative experience at another dealership, I went to Grand. Everyone there was friendly and courteous. They made a normally stressful experience very pleasant. More

Great experience! Buying a car from Chris Czaja at Grand Subaru was a great experience. He went way out of his way to find the car I was looking for, even in a time cr Buying a car from Chris Czaja at Grand Subaru was a great experience. He went way out of his way to find the car I was looking for, even in a time crunch. It was quick, painless, and best of all, he got us a great deal. Love his friendly, no-nonsense approach to selling cars. More

New car purchase online Chris Czaja was my salesman and point of contact throughout the whole process. At first I was a little hesitant making the deal and placing my deposit Chris Czaja was my salesman and point of contact throughout the whole process. At first I was a little hesitant making the deal and placing my deposit as I am located in MS, however after talking to Chris, I had no reservations at all about proceeding with the deal. I got a fantastic price and saved enough over my local dealer to pay for a nice mini vacation for my wife and I in Chicago. He even personally picked us up from the airport! Even AFTER the sale he went above and beyond to help me with expediting some paperwork to me. I can't say enough what a great purchase experience this was. I would unequivocally recommend Chris to anyone who is looking for a great deal, great communication, and great service for a Subaru purchase. It was truly a pleasure dealing with him. More

Great experience start to finish. We dealt with Chris Czaja & Al Hassan throughout the whole process and it was a pleasure to do business with both of them. Great price and service! We dealt with Chris Czaja & Al Hassan throughout the whole process and it was a pleasure to do business with both of them. Great price and service! Thanks, Greg Harmon More

New car purchase experience This was by far, the best new car purchase experience, that I have ever had. I went through the internet program, offered on Consumer Reports. I rec This was by far, the best new car purchase experience, that I have ever had. I went through the internet program, offered on Consumer Reports. I received quotes from several dears. Chris Czaja was able to offer the best deal. Chris was also very responsive and easy to work with. More

Great salesman, great car, cheap dealership Overall I had a good experience with Grand Subaru. I worked with Mark Hoen and he was fantastic. The car was posted on Autotrader.com before it was ev Overall I had a good experience with Grand Subaru. I worked with Mark Hoen and he was fantastic. The car was posted on Autotrader.com before it was even in the shop, and I put a hold on it since it's a hard to find car. Once the 2008 Legacy GT Limited got in the shop Mark personally took pictures with his cell phone and got them out to me. He was great. I had to drive to Chicago from Minneapolis to pick up the car. I ended up negotiating what I thought was a fair price, but they made me drive the car off the lot with a nearly empty tank of gas. I asked multiple times during the purchase of the car for them to fill it, but I was told it was the dealerships policy to not fill them up. I'm pretty sure they didn't care since they knew I needed the car to get back home, there was nothing I could do. Getting nickel-and-dimed over a $40 tank of gas after spending nearly $20k on a car is just petty and cheap. I'm happy with the car, but if they're this cheap I can only wonder where else they cut corners. It's my new policy to not buy any cars from them and to recommend others to go elsewhere as well. More

No hassle pricing and financing Received a no hassle price on new car and trade in price (thru Subaru guaranteed purchase program) and the deal was done. Financing was simple and del Received a no hassle price on new car and trade in price (thru Subaru guaranteed purchase program) and the deal was done. Financing was simple and delivery was smooth - even for a Saturday. More

A Most Positive Experience We originally were exploring the Consumer Reports New Vehicle website and received a guaranteed discount rate through the buying service with Grand Su We originally were exploring the Consumer Reports New Vehicle website and received a guaranteed discount rate through the buying service with Grand Subaru. After receiving acknowledgments of our inquiry, we called Chris Czaja, internet sales, to set up an appointment. We understood in advance by talking to him that the discount would apply to factory orders of either the Outback or Forester, but only to dealer inventory of the more widely available Forester. Chris greeted us with a friendly welcome, facilitated having the Outback and Forester models available for test driving, thoroughly explained all model equipment options, and once we made our decision, created the paperwork with the guaranteed discount as promised, with no hassle or haggling. When the vehicle was ready, he displayed very detailed knowledge in explaining how the car functions worked and reassured us he is always available for any future questions. The entire experience was very easy, and we would highly recommend the dealership and Chris Czaja for outstanding customer service. More