Grand Junction Subaru

Love my new car I just purchased a used car with Subaru. I had a hard time deciding and really didn't know what I wanted other than a Subaru. The dealer I worked wit I just purchased a used car with Subaru. I had a hard time deciding and really didn't know what I wanted other than a Subaru. The dealer I worked with was very helpful and answered a lot of questions. I was also very happy with the financial person who helped process all of my paperwork. You guys ROCK! I did not have stars to rate Michael but he had excellent customer service and got me into a car that I love. More

Shawn Kyle with Grand Junction Subaru helped me find an affordable Subaru. He is always available to answer questions and willing to work with my budget. Without the team at Subaru Grand Junction I would n affordable Subaru. He is always available to answer questions and willing to work with my budget. Without the team at Subaru Grand Junction I would not have a safe and reliable car. More

Robert Taylor was absolutely wonderful, extremely patient and very kind. Robert helped me get the best deal on my car! The dealership itself is very friendly and easily one of the best! and very kind. Robert helped me get the best deal on my car! The dealership itself is very friendly and easily one of the best! More

Shawn Kyle, Internet Sales and Leasing Consultant Shawn spent time with me in deciding upon the 2020 Forester. He was very professional and helpful. I would highly recommend him to anyone looking fo Shawn spent time with me in deciding upon the 2020 Forester. He was very professional and helpful. I would highly recommend him to anyone looking for a new vehicle. His many years of experience dealing with Subarus is vast, making him the go to guy. Erin Mcneely was very helpful with financial issues and maintenance of the Forester. More

4th Subaru purchase I just made my fourth Subaru purchase from Grand Junction Subaru, and they just keep getting better all the time. I’ve been using this dealership I just made my fourth Subaru purchase from Grand Junction Subaru, and they just keep getting better all the time. I’ve been using this dealership now since 2007 and I will continue to buy from them because they have earned my business. The sales staff is top-notch, I have been a customer so long that my old salesman retired but I was lucky to get one of his close associates to handle my needs. My hats off to Shawn Kyle for landing me such a superb deal on my new Impreza, thanks Shawn, it was a pleasure to deal with you. And even though my old salesman Dave is now retired, you stepped right up to fill his shoes and earned my trust and my business. What more can I say, when you need great service, great prices and dedicated salespeople look no further than Grand Junction Subaru and be sure to talk to Shawn Kyle, he’s your car man in the Grand Valley. Scott Wilson Hotchkiss Colorado More

First Car-Buying Experience As a first time car buyer I had no idea what to expect as I walked into the dealership. The staff were extremely helpful in walking me through my choi As a first time car buyer I had no idea what to expect as I walked into the dealership. The staff were extremely helpful in walking me through my choices and options. More

Best dealership in town I am very happy with how easy and realistic it was to buy my 2018 Subaru Outback. Dallas Spent all day helping us decide on a car. He was realistic an I am very happy with how easy and realistic it was to buy my 2018 Subaru Outback. Dallas Spent all day helping us decide on a car. He was realistic and personable. He was well educated on the cars which helped me narrow down my decision. He also introduced me with a clear explanation of all the bells/whistles inside the car. My car is not just a daily commuter, but it is the center of my lifestyle. He helped me find a car at an excellent deal that fit all my needs. I am a local dog trainer and this car can fit PLENTY of dogs comfortably. It has great safety features especially with Subaru eyesight. It gets good mileage. There is plenty of power for a car with a 4cyl 2.5L engine. Best of all it will suit long road trips and any offroad overnight adventure I may seek. Erin was great at finding me the best interest rate and explaining all of my options in financing. She was a perfect amount of thorough, yet quick with the paperwork. My favorite thing about Subaru is they offer a fair price up front with the vehicle instead of trying to scam you into paying way more than it's worth. Their prices are posted online, and they are very fair compared to blue book prices. Best experience I've had with any dealership in town! Be fair to them, and they will be fair to you. They will go above and beyond to make things right with their customers! More

Beware Subaru travelers BEWARE TRAVELERS if you have to stop by the Grand Junction Subaru! You definitely will not get the same service as a local. You don't live in the a BEWARE TRAVELERS if you have to stop by the Grand Junction Subaru! You definitely will not get the same service as a local. You don't live in the area, so why would Grand Junction care if the treatment and attention you receive is subpar. I was greeted with enthusiasm by Lisa Chick, but that was the last time I heard or saw my service rep. I did immediately receive a text that she would be sending me updates, which never happened. In addition, I was never even told my car was ready! After noticing all the other service reps coming into the waiting room to notify their customers about their cars, customers who had arrived after I did, I went to check on my car. The keys and paperwork were sitting on her desk and she was nowhere to be found. No telling how long they had been sitting there. Another service rep had me sign the papers without going over anything, or even telling me where my car was. I had to ask. As far as the service, it appears to have been okay. I was having an oil change and tire rotation. I did realize later on, though, they did not fill up my windshield wiper fluid. I have called and texted to complain several times, and have received no response from Lisa Chick to this day. (In my opinion, she should be fired.) Ironically, I received a text from the same number but a different person a few days after my service, hoping my experience was "exceptional." Obviously, my earlier complaint texted to the same number was not read. It appears everything is a recording and there is actually no customer service. Only when I sent a text stating that Corporate Office might be interested in my complaint, did I get a response, specifically a reply text that this issue would be shared with the service manager immediately. No effort to contact me ever occurred until I complained to the Corporate Office. Then I received some calls, but I was camping and had no reception. I later called to speak to the owner, Ron, but he was out of town? I did finally reach him and he said he would call back within the hour. That was 17 days ago. My service was done in late June. The Corporate Office does have a ticket on my complaint, but even so, I am not satisfied with the results. So Subaru travelers, if you absolutely have to use Subaru Grand Junction, BEWARE! More

Top dealership in the Grand Valley I have purchased a number of vehicles from several dealerships in the Grand Junction area and Grand Junction Subaru is at the top. Michael Applegate, I have purchased a number of vehicles from several dealerships in the Grand Junction area and Grand Junction Subaru is at the top. Michael Applegate, our salesperson, was excellent with his patience and technical knowledge helping my wife and I find the right vehicle. Both he and Andrew Martinez exceeded our expectations, both during the purchase and after the purchase in meeting our needs. I have had nothing but good results from the sales, finance, management, and service departments. When I need another vehicle I will go to Michael at Grand Junction Subaru. More

Great experience everyone was professional and helpful. Everyone was professional and helpful very knowledgeable staff. The best new buyer experience I have ever had. Was really impressed by the cleanliness Everyone was professional and helpful very knowledgeable staff. The best new buyer experience I have ever had. Was really impressed by the cleanliness of the building. More