Goudy Honda

Awesome customer service!!! There is no comparisan, Goudy Honda is the best. This is my family’s go to place for cars. Period. I am very satisfied with my purchase. There is no comparisan, Goudy Honda is the best. This is my family’s go to place for cars. Period. I am very satisfied with my purchase. More

Easy, transparent service, the way it's supposed to work We've leased two Hondas through Goudy, and both times the communication has been straightforward and easy. I don't have time to visit every single dea We've leased two Hondas through Goudy, and both times the communication has been straightforward and easy. I don't have time to visit every single dealer and go through the whole process at each one, so Goudy has always been happy to send me details over email where I can make an informed decision. Then when I visit to complete the transaction, their positive attitude and lack of any surprises/last-minute changes make the process enjoyable. And the prices have been outstanding as well. More

Completely wrong quotes Gave me wrong quote in phone and they are charged more than what they have explained . I don't want come next time . please be clear with customer b Gave me wrong quote in phone and they are charged more than what they have explained . I don't want come next time . please be clear with customer before charging. More

Unprofessional workers Took my car in for an oil change, long wait but didn’t mind. However, when my car was ready, the serviceman told me I needed a transmission fluid cha Took my car in for an oil change, long wait but didn’t mind. However, when my car was ready, the serviceman told me I needed a transmission fluid changed. Why wasn’t this notified to me from the beginning? So I said ok and he said it should take about 30min. Waited an hour only to find out that my car has been ready and he has left to goto lunch without telling anyone?!!! The service rep who took over had no idea what was going on. Im not even sure if my transmission fluid has been changed? But I did pay for it. When I started the car this morning my car smelled of burnt oil. Will never be going back here, and will not recommend Goudy Honda to anyone. More

Honda service center Honda kept me up to date with the status of my vehicle. Very professional and friendly service. Helped me get through my ordeal. Honda associate Yohan Honda kept me up to date with the status of my vehicle. Very professional and friendly service. Helped me get through my ordeal. Honda associate Yohan C. was very helpful. I'm glad that he was helping me out. More

highly expensive - no comp car wash service I towed my car in on 4/9/18 at 9:30am and the technician did not let me know the status of the diagnose until 12:30 pm. I called in before I towed my I towed my car in on 4/9/18 at 9:30am and the technician did not let me know the status of the diagnose until 12:30 pm. I called in before I towed my car. Frank told me it was $816 on the phone. When the tech Omar told me the price, I was shocked as he said it was $816 after discount. I felt he gave me a wrong price. I have no choice but i have to pay for it. He was so rude saying that your car was towed in without appointment. we are able to accommodate you which is already good. When I saw the invoice, it did not show the original cost and discount breakdown. I called the service manager and he told me the price on the invoice is after discount. I don,t really believe in that. I want to file a complaint about this case. Also I was never offered a free car wash even I paid so much each time I took my car to maintenance. The quality of customer service has deteriorated. More

Great fast service Took my car in after work for what I was hoping to be a quick oil change and have everything checked. Pulled in and Daissy helped me right away got my Took my car in after work for what I was hoping to be a quick oil change and have everything checked. Pulled in and Daissy helped me right away got my car done in a very reasonable time and kept in communication with me on items that will need to be replaced. I asked her if she could do them now and she had them done taken care of. I will be back for my next service More

Service Dept. My car was ready at the time given. Service was fast and the advisor is knowledgeable. Important instructions explained thoroughly before leaving. Th My car was ready at the time given. Service was fast and the advisor is knowledgeable. Important instructions explained thoroughly before leaving. Thumbs up for their quality of service. More

love HONDA really appreciate for your service. Our family loves Honda very much.we will come again soon. I’m very excited for getting this new car :D really appreciate for your service. Our family loves Honda very much.we will come again soon. I’m very excited for getting this new car :D More

Quoted one price and not delivered Worst service center! My family has bought 3 cars from this dealer and the quality of the service center has gotten worst. Dropped my car off late Fri Worst service center! My family has bought 3 cars from this dealer and the quality of the service center has gotten worst. Dropped my car off late Friday. Saturday morning told my right passenger tire needs to be replaced, the cost for one tire would be $177.25. By really late Saturday afternoon got a call from Chasity saying they no longer have that tire in stock and now I need to buy TWO tire replacements that would cost $388.00 because I have 4 discontinued tires on my 2016 CRV I need to replace my two front tires because they need to have the same treds. More