Goudy Honda

Awesome service PK and Art Chen are the best. They make you feel welcomed and you enjoy your stay at the dealership. PK was very friendly and answered all the questio PK and Art Chen are the best. They make you feel welcomed and you enjoy your stay at the dealership. PK was very friendly and answered all the questions we had for her. She had only been working there for a bit but she knew a a lot. Thank you for the accord. More

Awesome service! Thanks for the the great service Mike you are awesome! Enrique for being so friendly and attentive. Customer service is top notch. Thank you for eve Thanks for the the great service Mike you are awesome! Enrique for being so friendly and attentive. Customer service is top notch. Thank you for everything! More

Great Customer Service The wait to be assisted was long, but the manager came to my car and asked my order in line. After several minutes I was greeted by Javier Villagomez. The wait to be assisted was long, but the manager came to my car and asked my order in line. After several minutes I was greeted by Javier Villagomez. His personality was very personable and professional. He apologized and was honest with the reason for the long wait. At the desk, he explained the process. He did not treat me like a first time customer. He explained the recommendations and told me he would call if they were needed. With a sense of humor, he told me the wait would be very long. I appreciated this connection. He gave me a realistic time. My car was ready before the estimated time. The cashier process is quick and effortless. They are very organized and professional, as well. Javier came to explain the status of my car and the reasons the recommendations were not needed. My car was returned in good condition. A word of advice, always check for the caps of your tires - one is always missing. I would recommend this center. The entire staff is always willing to help. More

Great Price and Awesome Customer Service As soon as I entered the shop, I was immediately greeted by the sale representative, Irma. She was very friendly and offered to help. I’ve told her wh As soon as I entered the shop, I was immediately greeted by the sale representative, Irma. She was very friendly and offered to help. I’ve told her what exactly I am looking for in a car and she was right on point. She made sure I get the right price for my car. More

Excellent Service Ivan always gives me excellent service when I bring my car into Goudy Honda. The Staff in the service center is very friendly and courteous. Ivan always gives me excellent service when I bring my car into Goudy Honda. The Staff in the service center is very friendly and courteous. More

Thanks to Daissy and crew for helping with my vehicle during my recent visit. My car is running great and I appreciate the professional and friendly assista to Daissy and crew for helping with my vehicle during my recent visit. My car is running great and I appreciate the professional and friendly assistance. More

Ended up getting talked into a car I didn’t WANT Number one tip don’t go over if it’s dark late evening they just want you out of there . Second:b Number one tip don’t go over if it’s dark late evening they just want you out of there . Second:be sure you drive the car they give you at the end they didn’t even let me drive mine they said that it was just like the other one I drove but it was NOT!! More

Thank you Advisor Wilson Yu is very helpful and patience with my questions. He is polite and promise the time frame to finish the job. He give me the quote for Advisor Wilson Yu is very helpful and patience with my questions. He is polite and promise the time frame to finish the job. He give me the quote for my next service and is resonable. Overall the the place is clean and the waiting area is quiet . More

Terrible experience I’ve been getting my lease car from Goudy for a couple of years now, and this time it was a terrible experience. It took more than 6 hours to complete I’ve been getting my lease car from Goudy for a couple of years now, and this time it was a terrible experience. It took more than 6 hours to complete the transaction. They also almost gave me the wrong car which I only found out after all the papers have been signed since they didn’t show me the car first before washing it nor signing the contract. The second car which is what I wanted took more than 1.5 hours before the car wash was to be completed. I have 3 kids with me who were very hungry, due to the length of time that it took. And yesterday, got a call from Ruth, was scolded actually why I never answer my phone and that the contract was incomplete and they forgot to put miles/ year. First of all, I told her I don’t answer calls from unknown number, unless they left me a message of which company they are calling for and for what reason I would not respond to it. She asked me to come over to have the contract be signed again, and I told her that I don’t have a free schedule until next week. So she wants to send someone over at my work to have this contract be signed, that’s way too professional to be done at my work. I don’t think that’s appropriate as I don’t want to have my personal business be splash at my work place. If I can have a 0/5 stars, that would be the rating. For sure, I’m not getting any other car from goudy after this contract ends, nor am I referring anyone. More

Service Thanks to Dane and YoHaan. First time here, and so far it's been good. Had car issues, and it turns out it was actually nothing. Appreciate the h Thanks to Dane and YoHaan. First time here, and so far it's been good. Had car issues, and it turns out it was actually nothing. Appreciate the honesty!!! More