Gorno Ford

Just called Gorno Ford to bring my vehicle in for service, the first person I talked to acted like talking to me was a real inconvenience. Told me they don’t make appointments. Transferred me to anot service, the first person I talked to acted like talking to me was a real inconvenience. Told me they don’t make appointments. Transferred me to another guy. He wouldn’t let me make an appointment. I said I wanted to bring my vehicle in on my day off and what if you couldn’t get to it if I just walked in. He said then I could come back the next day. This isn’t anyway to treat potential customers. Going somewhere else. More

The very smooth and efficient lease exchange process facilitated for us by Pat Robert at Gorno Ford in Woodhaven, Michigan was most appreciated. Thanks, Pat. facilitated for us by Pat Robert at Gorno Ford in Woodhaven, Michigan was most appreciated. Thanks, Pat. More

Professional and great deal. We have leased 2 cars at a time from Gorno Ford and have been very happy with the service and followup. time from Gorno Ford and have been very happy with the service and followup. More

I've always have had good service from Gorno dealership and would recommend them to anyone! It's always been an easy and quick process turning in my lease and picking up my new car!!! Thanks to Rick Ermi and would recommend them to anyone! It's always been an easy and quick process turning in my lease and picking up my new car!!! Thanks to Rick Ermil~~my go to guy!! More

PLEASE READ THIS IF YOU WANT TO TAKE YOUR VEHICLE TO THE SERVICE DEPARTMENT: OVER TORQUED FUEL FILTER ON DIESEL - WENT TO OTHER QUICK LANE TO FIND OUT THAT THEY HAD TORQUED SO HARD THAT THEY BROKE FILTER C SERVICE DEPARTMENT: OVER TORQUED FUEL FILTER ON DIESEL - WENT TO OTHER QUICK LANE TO FIND OUT THAT THEY HAD TORQUED SO HARD THAT THEY BROKE FILTER CAP AND WAS LEAKING - WOULD NOT PAY THE REPAIR BILL AS IT WAS 10 Months ago NO MATTER THE AMOUNT OF MILES ACTUALLY DRIVEN ! 1,200 REPAIR BILL FOR A TOTAL REBUILD OF THE REGULATOR BECAUSE OF THESE _SO CALLED MASTER TECHS More

Gorno has very hardworking and dedicated people...Duane Horton and Laura Kern go above and beyond for customer service! The Escape is wonderful...love all the featurew Horton and Laura Kern go above and beyond for customer service! The Escape is wonderful...love all the featurew More

Hardest working staff in the business, we have bought 3 cars from Gorno and we’re always satisfied. I’ve also had very good service from the service department. cars from Gorno and we’re always satisfied. I’ve also had very good service from the service department. More

Gorno Ford is the best Down River Ford dealer Great experience , great people , great Ford Dealer . I would recommend this dealer to anyone , friends , family . This dealer goes above and beyond f Great experience , great people , great Ford Dealer . I would recommend this dealer to anyone , friends , family . This dealer goes above and beyond for it's customers . More

Excellent service The staff was excellent, and the overall experience was great. It was a great deal, and Mike really helped me get a vehicle that fits my needs. I am The staff was excellent, and the overall experience was great. It was a great deal, and Mike really helped me get a vehicle that fits my needs. I am enjoying my new Eco Sport. More

Great place to buy a car. I've always had a great experience at Gorno Ford. I love my CMax Energi!! Very sad that they stopped making it, but happy to purchase my lease car. I've always had a great experience at Gorno Ford. I love my CMax Energi!! Very sad that they stopped making it, but happy to purchase my lease car. More