Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gordie Boucher Nissan of Greenfield - Service Center
Greenfield, WI
1,822 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,822 Reviews of Gordie Boucher Nissan of Greenfield - Service Center
Sort by
August 11, 2013
I came in for oil change on Aug 5th, and it was lucky I called Kyle back the following evening, to ask about car insurance. Toward the end of conversation, Kyle happened to mention a gasket he found on th called Kyle back the following evening, to ask about car insurance. Toward the end of conversation, Kyle happened to mention a gasket he found on the garage floor after I left. It was a good thing I wasn't out of state, as when we went into garage, there was a HUGE oil leak under the car. It saturated the almost the bottom half of floor under car. Kyle told me to bring it in and told me that it was "simply a plug that ripped the filter"???? I have never had anything like that happen. He guaranteed me that he would check fluids and make sure everything was okay and refill the oil. I left and over the next couple days, noticed a chirping sound coming from right front of car...odd that it would start immediately after this. I checked with some mechanics we know and they thought it might be the oil that leaked onto one of the belts. I had brought back the car once, to double check for leaks as I noticed excessive leaking from air conditioning...Kyle checked it out "to make sure I was safe" on Aug 8 and "guaranteed me that everything was refilled and safe" and "I shouldn't worry about noise". He refused to check it out, changing his story that he now "would have to charge me." I happened to check the oil myself , and it isn't even filled to the 1/4 mark. Two other guys have checked this and confirmed it. I am asking for a refund of my oil change and I want to come in and personally stand with the mechanic and verify that nothing is leaking nor any harm done to any of my belts, etc. It is too much of a coincidence that this would all happen now, and I'm not going to be taken advantage of again. The thing that really makes me mad is that if Kyle saw the gasket on the floor, he should have immediately called me to at least warn me, as he admitted he knew I was the last one to leave the station from an oil change. Found out noise was due to low oil pressure. More
by Notnicetobetakenadvantageof
Employees Worked With
kyle
May 18, 2010
I have a 2007 Nissan Altima that has received by the book scheduled maintenance from the dealer. The reason I have the dealer perform the maintenance was that I was under the assumption that they provided th scheduled maintenance from the dealer. The reason I have the dealer perform the maintenance was that I was under the assumption that they provided the proper maintenance and inspections and that this would result in avoiding any costly repairs due to lack of maintenance. This would have been the case had they actually been doing the inspection instead of just checking the boxes!! The last inspection showed 50% left on my front brakes, three weeks later the pads completely wear through and result in brake failure in Chicago. Because of this I have to replace everything including the calipers. When I contact the dealership and tell them this while requesting that they only pay for the calipers; they tell me that this was a freak accident and that they had checked everything over. They claim they can't be responsible for what happens since they didn't do the brake job. I would avoid this dealership at all costs! More
by Matt1982
Employees Worked With
Brad
