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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,688 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,688 reviews

August 27, 2022

We hard to deal with some obstacles but over all I appreciate the assistance I received from all three…Donny, Tony and Al. Thank you. More

by TJCLANCYAK9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Thomas, Justin Fullmer
Aug 30, 2022 -

Gordie Boucher Ford of Kenosha responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 24, 2022

Took three days to get my vehicle back oil change will alignment and one recalled should’ve been done took it in in the morning should have received it in the afternoon did not receive a phone call until More

by wadewarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 25, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, Wade. We are sorry to hear that we didn't meet your expectations and would like to see if there is anything we can do to turn this around for you. Please reach out to us directly if you would be willing to discuss this matter in more detail. Thank you for your time!

August 19, 2022

They run a clean shop. Always friendly, quick to service you and very through. Great customer service! More

by JAMMERSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gordie Boucher Ford of Kenosha. Please don't hesitate to reach out if you need anything else.

August 18, 2022

No issues with the Service tech I worked with, Bradford, he was very good at communicating with me on the issues at hand but the overall experience with the amount of time that the repair too was a little o More

by MericaMyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. Quality customer service is always our number one priority, and we are sorry to hear that we fell short here. Thank you for bringing it to our attention, we are always looking for ways to improve the customer experience here at Gordie Boucher Ford of Kenosha. We appreciate your business and hope you will give us another opportunity to serve you!

August 09, 2022

working with Karen was a great experience she is an asset to your fleet service More

by tynman1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Aug 10, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 05, 2022

Like new chairs and wifi. Thes service was more prompt than it has been in the past. More

by SCOTT.PORTER3380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Aug 08, 2022 -

Gordie Boucher Ford of Kenosha responded

Scott, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gordie Boucher Ford of Kenosha. Please don't hesitate to reach out if you need anything else.

August 04, 2022

Nice place everyone nice would go again tristen seams like he knows his stuff nice guy More

by CCLARK8101
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gordie Boucher Ford of Kenosha responded

We are very happy to hear that Tristen provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2022

Everyone in the service department was very polite and accommodating. First rate service as well. More

by MBEEMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
Aug 03, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

July 29, 2022

The day that I had my 2021 Ford F-150 serviced at Boucher Ford in Kenosha,Wis. was a very pleasant and good day. The young lady that spoke with took great care and gave attentive service to me . She explaine More

by juan.hardin818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know her name. Service Dept.
Aug 01, 2022 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 01, 2022 -

juan.hardin818 responded

Great! I have a appointment for Wednesday Aug.3rd. Have a great day!

July 29, 2022

Thank you for being so very quick and very efficient! My experience was very nice! Thank you! More

by bmmcdo08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know it offhand. She was very kind!
Aug 01, 2022 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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