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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,411 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,411 reviews

April 30, 2026

They let the inside of my truck get wet with water in the cup holder and now my moonroof isn't working not happy at all and very much not satisfied with this dealership really want to talk to someone higher More

by Toyakeys28
Recommend Dealer
No
Employees Worked With
Michael Yager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

I’m very sorry to hear about your experience, this is definitely not acceptable and not the level of care we expect at Gordie Boucher Ford of Kenosha. Water getting inside your vehicle and a concern with the moonroof not working is something we take very seriously, and I completely understand your frustration. I would like to personally get involved and make this right for you as quickly as possible. You can email me directly @ sal.pappalardo@boucher.com at your earliest convenience, or send me your contact information so I can reach out to you right away. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

I’m very sorry to hear about your experience, this is definitely not acceptable and not the level of care we expect at Gordie Boucher Ford of Kenosha. Water getting inside your vehicle and a concern with the moonroof not working is something we take very seriously, and I completely understand your frustration. I would like to personally get involved and make this right for you as quickly as possible. You can email me directly @ sal.pappalardo@boucher.com at your earliest convenience, or send me your contact information so I can reach out to you right away. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

April 30, 2026

Mike went above and beyond to get our explorer repaired. The workmanship was superior. We are so thankful for the quick and quality work. More

by ITSMEJB
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Mike went above and beyond to get your Explorer repaired and that the workmanship met your expectations. Providing quick, high-quality service is exactly what we strive for. We’ll be sure to share your kind words with him, he’ll really appreciate it. Thank you again for trusting us with your vehicle. We look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

April 30, 2026

Tristen is the best. Third car we’ve purchased from him and Boucher. Takes the time to get to know you and what you are looking for. Won’t let you leave unhappy. More

by DUSTINRICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Bowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review, we truly appreciate your continued trust and your business with Gordie Boucher Ford of Kenosha. Earning your business for a third vehicle purchase means a great deal to us. It’s great to hear Tristen continues to take the time to understand exactly what you’re looking for and makes sure you leave happy every time, that’s exactly the experience we strive to provide. We truly appreciate your loyalty and look forward to assisting you again down the road! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

April 30, 2026

I always have a good experience with Gordie Boucher. Everything is straight to the point, and I am a satisfied customer.. More

by Jaime Escobedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, Jaime—we truly appreciate your continued support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you consistently have a good experience and that everything is straightforward and easy. That’s exactly the kind of service we strive to provide every time. Thank you again for your trust we look forward to assisting you again on your next visit! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

April 30, 2026

Great service and excellent customer care with an awesome shuttle service, Kevin and his company for dropping my car off to my house. More

by aar_gie5254
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great service experience and that Jessica took excellent care of you. It’s also great to know Kevin and our shuttle service made things even more convenient by getting your vehicle back home. That level of customer care and convenience is exactly what we strive to provide. We look forward to assisting you again in the future! Sal Pappalardo General Manager

April 29, 2026

Tristen was great, experienced and professional. For the first time in 30 years of buying new cars, we were actually given a number of items as a thank you. I.e. a little shopping spree of Ford swag More

by Wsim1969
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Cairo
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. It’s great to hear Tristen provided such a professional and experienced car buying experience. We’re especially glad the extra touches and small details made a lasting impression, those are exactly the kinds of things we aim to do to show our appreciation. Hearing that this stood out after 30 years of purchasing vehicles means a great deal to our entire team. Thank you again for your kind words, we hope you enjoy everything, and we look forward to assisting you again in the future! Sal Pappalardo General Manager

April 28, 2026

Brianna always does an amazing job accommodating my schedule when I need to get in for last minute service. She is an absolute delight!! I’ll continue to bring all my vehicle here, Ford or not More

by Way2bJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Burges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndsey Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your continued support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna always takes great care of you and is able to accommodate your schedule, especially for last-minute service. That level of flexibility and customer care is exactly what we strive to provide. We’ll be sure to share your kind words with her—she’ll really appreciate it. Thank you again for your loyalty and for trusting us with all of your vehicles. We look forward to seeing you again on your next visit! Sal Pappalardo General Manager

April 26, 2026

I was very impressed with the professionalism and customer service. Quentin listened to me and found exactly what I was looking for in a vehicle. I would highly recommend Gordie Boucher Ford of Kenos More

by MS_NELSONSR
Recommend Dealer
Yes
Employees Worked With
Quentin Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin Bell
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Apr 27, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review—we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you were impressed with the professionalism and customer service, and that Quentin took the time to listen and find exactly what you were looking for. That’s exactly the kind of personalized experience we strive to provide. Your recommendation means a lot to us thank you again, and we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

April 23, 2026

Took care of my needs on my RV. Everything was great. would recommend to all. More

by ifly4you2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review—we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear we were able to take care of your RV and that everything went great. That’s exactly the level of service we strive to provide. Your recommendation means a lot to us thank you again, and we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

April 23, 2026

I've been to Boucher Services for my Lincoln several times. I'm a techie and find the internet service REALLY BAD for customers. It may be intentional to keep your guests at a very VERY low throughput More

by Lincoln Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2026 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Belal Barakat Service Manager 262-697-0700

Apr 26, 2026 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Belal Barakat Service Manager 262-697-0700

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