Gordie Boucher Ford of Kenosha

I worked with Jenny & Scott , they answered all my questions, showed me how all the bells and whistles on my truck work. I was on my way in my new truck quicker than I expected and would recommend th questions, showed me how all the bells and whistles on my truck work. I was on my way in my new truck quicker than I expected and would recommend them to anyone More

Only reason for yes is quality of work but there is no sense of urgency. Too much work for them to handle that takes forever. sense of urgency. Too much work for them to handle that takes forever. More

Tristan was good. Everything else from the service center to all other customer service was very poor. I was sold a truck that had to be taken back the next day. Was given a rental for 2 weeks. I was told I to all other customer service was very poor. I was sold a truck that had to be taken back the next day. Was given a rental for 2 weeks. I was told I was waiting on parts for the reason it was taking so long. When I picked up the truck the main issue wasn’t fixed fixed. All though coming around to getting a new truck with them I still was not pleased with how all this went down. More

No complaints on the "service" rendered. The problem was the time to deliver. Four tire mount and balance took over six hours. Multiple times I was told work would be done by X o'clock, only to have that the time to deliver. Four tire mount and balance took over six hours. Multiple times I was told work would be done by X o'clock, only to have that pass and be told it would be longer. No explanations were ever given for the delays. I appreciate Boucher but it didn't seem they were being transparent with me. More

One of the most up front salesman I have ever met. I have recommended family and friends and all of them have gone back to buy more cars. I have bought 3 cars through Alex and don't regret it! recommended family and friends and all of them have gone back to buy more cars. I have bought 3 cars through Alex and don't regret it! More

Scott was so friendly, made a connection immediately which made us comfortable with the car buying process. He helped us get the truck that we wanted. Will send my family and friends to see Scott!! which made us comfortable with the car buying process. He helped us get the truck that we wanted. Will send my family and friends to see Scott!! More

Alex was very helpfu, friendly, and knowledgeable. He listened to my needs and wants and helped me find what I needed! I would recommend Alex to anyone!! listened to my needs and wants and helped me find what I needed! I would recommend Alex to anyone!! More

Help me out with the intermittent problem. George the technician is very knowledgeable about what was going on with the truck. Talking to him put me at ease knowing that it was going to be repaired prope technician is very knowledgeable about what was going on with the truck. Talking to him put me at ease knowing that it was going to be repaired properly. Many thanks. More

I’ve dealt with Alex on multiple occasions and he has always gone above and beyond. He is the ONLY person I call for a vehicle for myself, family and friends. always gone above and beyond. He is the ONLY person I call for a vehicle for myself, family and friends. More

Problem was not fixed. Keyless passenger door still does not work. Cannot recommend Ford to anyone. Have been in several times Still have issue Ugh not work. Cannot recommend Ford to anyone. Have been in several times Still have issue Ugh More