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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

April 13, 2023

Met all of our needs and were very accommodating. Made sure I was in the vehicle that best met our needs but didn't break the bank. More

by ASHLEYCARTER0915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Apr 14, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for choosing Gordie Boucher Ford Lincoln of West Bend! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 12, 2023

Jacob from the Service Center was extremely helpful and kind when I brought my car in for an oil change. He was very professional, and made sure to explain everything to me very thoroughly, which I appreci More

by KCPOLEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

April 12, 2023

Service was quick and the car was ready earlier than promised. Quick and efficient makes for a great experience. More

by KEVINJNEUGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Kevin, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else.

April 11, 2023

John was great and service was very fast. Looking forward to my next service appointment. More

by Mwjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

April 11, 2023

I stick with Ford because of the amazing service department! Thank you Jake L for all your help! More

by SCHMIDT4020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lipinski?
Apr 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that Jake and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

April 10, 2023

Monica was excellent and handled all of my questions. She explained everything and what the costs would be and recommended some more services. More

by paczesny83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Apr 10, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 10, 2023

They got me in on time. It was quick. The people were friendly and the waiting area is great! More

by RNMARLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2023

Dealer is fine. Waiting rooms are always clean&.staff efficient and nice. I trust the maintaince people to do the repairs well More

by JANIEM99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Apr 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2023

They went above and beyond by allowing our car to stay inside overnight and got the work done in a timely manner. Very friendly and helpful towards us. More

by KWIGGYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Apr 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

April 07, 2023

Amanda did a great job of presenting the Nautilus and explaining the details of its operation and positive points. Stephanie did an excellent job in finding suitable SUVs for my consideration. More

by bjcj529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Apr 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amanda and Stephanie here at Gordie Boucher Ford Lincoln of West Bend. Congratulations on your new vehicle! We look forward to working with you again!

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