Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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We had a wonderful experience with your dealership. You were so accommodating with us bringing our two boys in each time and they absolutely loved the basketballs they were given. Thanks so much for yo You were so accommodating with us bringing our two boys in each time and they absolutely loved the basketballs they were given. Thanks so much for your great customer service and smooth transaction! More
Very Smooth transaction and very helpful Chris and Marlee made my car buying experience easy and the crew have given me their full attention to all my car needs. Thanks again for the great help Enzo Marlee made my car buying experience easy and the crew have given me their full attention to all my car needs. Thanks again for the great help Enzo & Karola More
Smooth and professional transaction. They were great to work with and not pressing you into making a quick decision. They were great to work with and not pressing you into making a quick decision. More
Great service and pricing as always from Gordie Boucher Ford in West Bend. Will continue to see my business. Ford in West Bend. Will continue to see my business. More
Everyone we interacted with was nice, attentive and understanding of our wishes. However, so many times we were told information that did not come true. We were told the new car we had ordered had understanding of our wishes. However, so many times we were told information that did not come true. We were told the new car we had ordered had been delivered, so we came in on a Friday to finish the process. However, the car did not pass inspection and needed a part to be replaced; they said the part would be delivered and repaired on Monday. We went in on Monday and the part still had not come in and they had no idea when the part would come in. The dealership should not have told us the car was ready until it was passing inspection. So many times we were hopeful to take home our new car just to be let down. Second, when we came in on Friday, the finance manager told us we might be able to qualify for promotional rates through Ford backdated to the date we placed the order. When we came in on Monday, it was a different finance manager working and he had no idea what we were talking about when we told him what the other finance manager was telling us. The whole process was disorganized, and as new parents to a 3 month old, we wasted a lot of valuable time at this dealership. We will not be purchasing cars through this dealership again. More
I really enjoyed working with this dealership. They were all do friendly, helpful, and knowledgeable. They explained the features on this vehicle and helped set things up for me. They were all do friendly, helpful, and knowledgeable. They explained the features on this vehicle and helped set things up for me. More
Ver professional and efficient Was very caring and attentive to my wifes conerns and answered all of her questions attentive to my wifes conerns and answered all of her questions More
Great first time buying experience with Boucher Ford. Richard did an outstanding job with his communication and persistence in finding me my ideal pickup. They have earned my future business. Richard did an outstanding job with his communication and persistence in finding me my ideal pickup. They have earned my future business. More