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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

May 07, 2023

Your team is always kind and helpful. Very informative about the service to be done. I will be back again. Thank you. More

by DWOLF7579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

May 05, 2023

We had a wonderful experience with your dealership. You were so accommodating with us bringing our two boys in each time and they absolutely loved the basketballs they were given. Thanks so much for yo More

by JUSTIN.FRISQUE
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Zurakov, Zeke Heyse
May 07, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you, Justin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!

May 04, 2023

Very Smooth transaction and very helpful Chris and Marlee made my car buying experience easy and the crew have given me their full attention to all my car needs. Thanks again for the great help Enzo More

by EMTLLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlee Algiers, Moriah Parrish
May 05, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of West Bend!

May 04, 2023

Smooth and professional transaction. They were great to work with and not pressing you into making a quick decision. More

by TAG0068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
May 05, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 04, 2023

Great service and pricing as always from Gordie Boucher Ford in West Bend. Will continue to see my business. More

by REDWINGFREDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dirk , Angie Heyse
May 05, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 03, 2023

Everyone we interacted with was nice, attentive and understanding of our wishes. However, so many times we were told information that did not come true. We were told the new car we had ordered had More

by rbuchanan
Recommend Dealer
No
Employees Worked With
Zeke Heyse
May 06, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris Flynn, General Manager 262-338-3379

May 03, 2023

I appreciate the concierge pick up and drop off service. The drivers were very friendly and punctual. More

by DUENKEL100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 03, 2023

I really enjoyed working with this dealership. They were all do friendly, helpful, and knowledgeable. They explained the features on this vehicle and helped set things up for me. More

by JAJESAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
May 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

May 07, 2023 -

JAJESAN responded

Just wanted to let you know my granddaughters are all very excited about my Ford Echo, too! It is a hit

May 02, 2023

Ver professional and efficient Was very caring and attentive to my wifes conerns and answered all of her questions More

by SAMCAP056
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
May 02, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2023

Great first time buying experience with Boucher Ford. Richard did an outstanding job with his communication and persistence in finding me my ideal pickup. They have earned my future business. More

by Btmosher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
May 02, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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