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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,273 reviews
June 08, 2023
This vehicle has the engine oil monitoring, and it has been needing to have the oil changed about every 10,000 miles per the monitor. The service advisor told me that warranty may not cover repairs if it been needing to have the oil changed about every 10,000 miles per the monitor. The service advisor told me that warranty may not cover repairs if it isn't done every 5,000. I'm confused. Or is this just a method of increasing service revenue? Why would the manufacturer say one thing (they build and test the vehicles, and determine the service frequency) and the dealer say something else? More
by HDMIKE1966
Verified CustomerEmployees Worked With
Angie Heyse
June 07, 2023
Great experience with my visit today. Happy they could reinstall the part and had me out the door in 90 minutes total. Friendly service team too! Happy they could reinstall the part and had me out the door in 90 minutes total. Friendly service team too! More
by NDEDRICK
Employees Worked With
June 07, 2023
Always get the best service here! Everyone is professional and courtious. Thank you and have a great day! Everyone is professional and courtious. Thank you and have a great day! More
by Dave T
Employees Worked With
June 07, 2023
Good people there really good people aways help me management and service at all time. management and service at all time. More
by PATTERSONP85
June 05, 2023
Over charged. Been back multiple times and problem never fixed. Service keeps saying it is a new thing each time. Frustrating. Been back multiple times and problem never fixed. Service keeps saying it is a new thing each time. Frustrating. More
by LYNN.VOSS
June 04, 2023
Every one was helpful as always…. They knew I was waiting and worked on my car right away. I feel I can trust the service department of this dealership They knew I was waiting and worked on my car right away. I feel I can trust the service department of this dealership More
by SGOHLKE
Employees Worked With
June 02, 2023
I always have a good experience taking my car in with Monica. The issues I had with the air was resolved but another problem appeared but she is going back and they will take care of it. Monica. The issues I had with the air was resolved but another problem appeared but she is going back and they will take care of it. More
by horicon59
Employees Worked With
MONICA
May 31, 2023
I had some unusual circumstances regarding a previous vehicle and they've been over backwards to work with me and get me into another truck vehicle and they've been over backwards to work with me and get me into another truck More
by WILLISLAYTON675
May 31, 2023
Seriously excellent service and always great customer service. It’s nice when they all remember you and have time to chat. service. It’s nice when they all remember you and have time to chat. More
by PKARALEWITZ1
