Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Kim checked my Ford F150 in and was excellent in taking care of my service needs before, during,and after. Because of service personel like Kim I feel confident in bringing my truck to Ford. care of my service needs before, during,and after. Because of service personel like Kim I feel confident in bringing my truck to Ford. More
Busy place not as much for social distance. It was very accommodating did complete transaction outside. Got a little closer than i wanted but did get the truck i wanted. Thanks to the Boucher te It was very accommodating did complete transaction outside. Got a little closer than i wanted but did get the truck i wanted. Thanks to the Boucher team. More
oil change and transmission flush and fluid exchange Great customer service friendly and accommodating staff. Also big on keeping customers safe with disinfecting/cleaning every vehicle during a pandemi Great customer service friendly and accommodating staff. Also big on keeping customers safe with disinfecting/cleaning every vehicle during a pandemic. Reasonably priced and quality service. More
Everyone was very nice to me. Nick did a beautiful job on paint stripping my SUV! And Scott was helpful in showing me the Navigator and the Expedition. Eric was very efficient with the paperwork. There were paint stripping my SUV! And Scott was helpful in showing me the Navigator and the Expedition. Eric was very efficient with the paperwork. There were only a few minor hiccups that needed to be corrected before I drove the truck off the lot. The 3 things that needed to be corrected was: 1. The back left tire well cover had a gap. And I would like that replaced correctly. 2. Scott typed in the computer our address incorrectly and when he read it back I told him that it was incorrect and told him the correct address but when I went to sign the papers every page that listed our address was incorrect. It caused problems when they sent the papers up to my husband by mail. As well as getting the title and registration done with the right address. 3. After I signed the papers Eric forgot to give me the jump drive so I had to come back in to pick it up with this Covid-19 going around. More
convenient pick up and drop off We have purchased many cars from this dealership because their service after the sale keeps me coming back, not to mention their point of sale coopera We have purchased many cars from this dealership because their service after the sale keeps me coming back, not to mention their point of sale cooperation and value. More
The service department squeezed me in and replaced my battery. They were very professional and courteous and took special precautions due to COVID. Thanks for the excellent service. battery. They were very professional and courteous and took special precautions due to COVID. Thanks for the excellent service. More
The Works, plus Thank you for providing pickup and delivery. The car was not only serviced but the emission test was completed and the car was washed. We appreciate Thank you for providing pickup and delivery. The car was not only serviced but the emission test was completed and the car was washed. We appreciate the car your crew took to cover touch points with plastic coverings! Thanks again!! More
The works Intake was great, very aware of the CV19 implications and updated their process accordingly (sanitizing, etc...). service was completed quickly and p Intake was great, very aware of the CV19 implications and updated their process accordingly (sanitizing, etc...). service was completed quickly and predictably. no issues, good experience. More
ALWAYS THE BEST SERVICE My wife and I have always had great service from Barb and Kim and really appreciate their kindness and personal care they give to us when services are My wife and I have always had great service from Barb and Kim and really appreciate their kindness and personal care they give to us when services are needed. We would also like to thank all the service technicians behind the scenes who play a major roll in the care of our vehicles and the safety of our loved ones. To all of you Thank you! Steve and Leslie Carbine More
Been doing business with Gordie Boucher Ford couple of years already no complaint yet. Been treated with respect and friendly service. John Montage is been my sales rep. Always been a very helpful person years already no complaint yet. Been treated with respect and friendly service. John Montage is been my sales rep. Always been a very helpful person. Thanks for everything! More