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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,878 Reviews

1,878 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 17, 2019

Best service ever Elisha was absolutely wonderful . I needed tires for my truck and she made it happen in record time couldn't have ask for more made a trip out to Mont More

by BELTZFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

It is amazing to hear Alisha was able to assist you with getting new tires in a timely manner! Please don't hesitate to contact us if there is anything else we can assist you with! We hope to see you again!

December 14, 2019

Another vehicle! We bought a truck on Thursday and went back and bought a car on Friday, never planning on making a purchase at all. We dealt with Joe Zipperer, he's a More

by Dklayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review! It is awesome to hear Joe was able to make your purchasing experience a positive one. We hope to see you again in the future! Please don't hesitate to contact us if there is anything else we can assist you with!

December 13, 2019

Great car dealership 🚙🚗🚖 Great service as always, friendly staff and snacks for my empty stomach. I also got to sit in a new 2020 escape, bigger inside than I thought it woul More

by BUGABOOBOY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave bahling , Gordie Boucher
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your positive experience!

December 13, 2019

Great! We came in for service and came out with a new truck! Joe is the best. We’ll be back when it’s time to upgrade. More

by Dklayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Glad Joe could help you find the perfect truck! We're here for you anytime!

December 13, 2019

Service advisor Elisha was very short and abrupt. I asked her to put on my work order that when my tires were rotated they would make sure no corrosion on the trims, More

by BWKOELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elisha Lone
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very sorry for any frustrations we have caused you. We would like the opportunity to speak with you further to discuss this situation in depth. At your earliest convenience, please contact our Service Manager, Sean Tompkins, at 608-754-5511. We hope you'll give us a chance in the future to make a better impression.

December 13, 2019

Window replacement Took my truck into Gordie Boucher for rear window not working. Heating element not working window ordered appointment set then brought in for replacem More

by KIMSWALLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Kim, Thanks for sharing your experience with our Service Department! We are glad we could resolve the issues with your vehicle in a timely manner!

December 13, 2019

Great bodyshop Great guys. Very knowledgeable, went above and beyond to get car done and correct. Staying beyond hours to give me my car. Scott even drove hour awa More

by ttegt70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop , paint guys
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

It is great to hear Scott went the extra mile for you to make your vehicle servicing with us as easy as possible. We hope to see you again!

December 12, 2019

Tire purchase and install Awesome service and beat a competitor price This is the 4th set of tires purchased over my last four vehicles I would definitely recommend the ser More

by TSAUND57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in the service department
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review! We look forward to your next visit!

December 12, 2019

Customer First They always keep me informed of things that will need to be replaced soon so I get the best performance out of my vehicle, even when my model of vehic More

by willijorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lee Seichter
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Wow, thank you for this detailed and thoughtful review! It's customers like you that make our job wonderful!

December 11, 2019

oil change tire rotation Service as always was very good and quick - Ben was my representative that took care of me and was very polite and took very good care of me. thanks More

by keithh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words about our Service Department, Keith!

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