Goodwin Chevrolet Brunswick
Brunswick, ME
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Recall I arrived right on time and was immediately taken care of. Recall took the time stated and the airbag hasn’t exploded yet. I’ll call it good. I arrived right on time and was immediately taken care of. Recall took the time stated and the airbag hasn’t exploded yet. I’ll call it good. More
Easy to do business with. Found the car and color I wanted. My whole experience from salesman to finance went smooth. Very kind and curtious, Easy to do business with. I highly recommend Goodwins Chevrolet. I a My whole experience from salesman to finance went smooth. Very kind and curtious, Easy to do business with. I highly recommend Goodwins Chevrolet. I am now a proud owner of a Cajun red Trax. Thank you. More
Very professional service department but prices too high! Personally treated very well and service time was great but $103 for oil change and tire rotation is ridiculous. May not return for common service wor Personally treated very well and service time was great but $103 for oil change and tire rotation is ridiculous. May not return for common service work. More
Returned due to problems not detected on 1st visit. Over all I received good service. I feel the labor fees were a little high. Car is fixed and running great. Will return if I have future problems. Over all I received good service. I feel the labor fees were a little high. Car is fixed and running great. Will return if I have future problems. More
Good d experience I had a wonderful experience with this collision center. The people were extremely friendly and knowledgeable. They went above and beyond my expecta I had a wonderful experience with this collision center. The people were extremely friendly and knowledgeable. They went above and beyond my expectations for the repairs done on my vehicle. More
Satisfied The service was exceptional and was done and quickly. The bonus was the discount from the reward program. The person at the desk was pleasant and exp The service was exceptional and was done and quickly. The bonus was the discount from the reward program. The person at the desk was pleasant and explained what needed to be done. The car was clean when finished. I would recommend this dealership to anyone. More
Timely; efficient; thorough. Doug is thorough and knowledgeable. Great sense of humor. Good listener. Excellent at explaining issues/concerns found with our vehicles and does a gr Doug is thorough and knowledgeable. Great sense of humor. Good listener. Excellent at explaining issues/concerns found with our vehicles and does a great jog offering up alternative solutions. Over the years we've experienced several emergency situations and Doug has done a wonderful job finding a way to work us into the schedule. Quick to offer courtesy shuttle service and/or a loaner vehicle which we greatly appreciate! Doug is a top flight service advisor. Thank-you! More
You could do more......😳 I didn’t give you 5 stars simply due to the omission of what I feel should have been part of a 30,000 mile service on my 17 Colorado diesel. After pic I didn’t give you 5 stars simply due to the omission of what I feel should have been part of a 30,000 mile service on my 17 Colorado diesel. After picking up my truck and heading to a meeting in a neighboring town, I scrolled through the dash display to see if my diesel additive required filling. To my surprise as I passed over the fuel filter indicator it read 4% remaining. I immediately called Goodwins service department and voiced my concern to the service representative. He was very helpful and had to research the situation, only to find that checking the fuel filter on a diesel was not part of a 30,000 checkup. Wow and having just spent over $500 I was somewhat miffed! Another appointment (and lost time on my part) as well as an additional $170 and I’m good to go. I’m seriously not falling the service department, nor arguing the cost, but I do feel Chevy ought to update the items checked on the diesel 30,000 mile check up’ More
how to engage and instill confidence in a customer Doug brought me out back to the shop and showed me the machine that would diagnose a vibration I had been having for weeks. He explained how it worked Doug brought me out back to the shop and showed me the machine that would diagnose a vibration I had been having for weeks. He explained how it worked and how it was different than all other tests I had done to try and figure it out thus far. Once they found the problem and fixed it he explained to me the the situation and what was done to fix it in a way that I was able to understand as well as give me options for solutions to avoid it in the future. He certainly didn’t have to go out of his way to bring me to the shop but in doing so I instantly knew they cared about my problem, they where experienced enough with this to fix it, and I wasn’t getting the run around like some other places might. I knew I had come to the right place. More
Superb Customer Service As has always been the case in the 28 years of experience with Goodwin's, their service was superb, especially the service manager, Mark. He obviousl As has always been the case in the 28 years of experience with Goodwin's, their service was superb, especially the service manager, Mark. He obviously cares about customer satisfaction, is incredibly knowledgeable, explains issues in a very understandable matter, is ever-pleasant and patient, and fair. He is worth his weight in gold to Goodwin's, and an incredibly valuable asset to the company. I would also like to commend Ted (with who we have less experience) for also providing exemplary customer service with most of the traits that I've attributed to Mark. More

