Good Chevrolet

My car purchase at Good Chevrolet will go down as the worst I’ve ever experienced. I had no trade in, paid full price with a cashiers check. This couldn’t have been an easier sale. My salesperson Oliver worst I’ve ever experienced. I had no trade in, paid full price with a cashiers check. This couldn’t have been an easier sale. My salesperson Oliver was young, completely inexperienced, and gave terrible customer service. He never bothered to know or use our names, knew nothing about the car we were buying, and pretended to “forget” he promised to replace the air filter, oil filter and wiper blades that were needed. He said he didn’t even know what an air filter was. We asked to speak to the manager Brian, who never came. I also left a message to have him call me to give feedback which he never did. I never give negative reviews, in fact I try to always rave about local businesses where we’ve had a great experience. In this case, I would never want anyone to go through what we did. In these challenging times, it’s so important to be kind, polite, and honest. In this case Good Chevrolet missed all the marks. More

Archie Bailey was awesome he made us feel welcome. He took his time to make sure that we got into a perfect family car. He treated us like family. took his time to make sure that we got into a perfect family car. He treated us like family. More

Natashia Wilson has excellent customer service skills. Service saw there was an upload available so they took care of that since they had the truck there anyway skills. Service saw there was an upload available so they took care of that since they had the truck there anyway More

Natashia Wilson has a great attitude, very informative and made sure that I had a ride both ways. She also gave me a correct estimate, the dealership was open on time and will be going back. Great job goo and made sure that I had a ride both ways. She also gave me a correct estimate, the dealership was open on time and will be going back. Great job good Chevrolet and Natashia! More

Took my 2007 Saturn Aura in for yearly check up.I was checked in by Natasha Wilson and was so happy to see her.She is AWESOME! Very knowledgeable,warm,and proffesional! I never go any place else for ser checked in by Natasha Wilson and was so happy to see her.She is AWESOME! Very knowledgeable,warm,and proffesional! I never go any place else for service ,mainly because of her!! She gets it done! Thank you Natasha. More

Thank you so much I love this truck! I couldn't believe Thank you so much I love this truck! I couldn't believe how quickly we were in and out it was such a smooth transaction I really appreciate it! :-) Thank you so much I love this truck! I couldn't believe how quickly we were in and out it was such a smooth transaction I really appreciate it! :-) Kass was the guy to talk to for every step, he's amazing!! More

Crushed top of newer truck with car hauler would not fix and did not change title on a different car trade sending us to collection. and did not change title on a different car trade sending us to collection. More

I am out of love. I bought a used car, no dicker sticker, as-is. Six years old. Headlight was burned out before I left the lot. Have spent almost $2500 more, in only six months, to get things that sticker, as-is. Six years old. Headlight was burned out before I left the lot. Have spent almost $2500 more, in only six months, to get things that should have been right before sale fixed. New starter. New battery, because the failing starter killed the old one. A few months later, actualter solenoid and battery CABLE, which could and should have been disgnosed when the starter failed, went out. They get to collect more diagnostic fees that way! The security system suddenly "forgot" to know my key, and had to be reprogrammed, adding labour costs. On top of this, the sales department has the gall to xxxx me to trade it in when I make service appointments. I have had the car seven months. Wow. I cannot honestly say I would buy another car here. While the service has been great, it is very costly when added to the sticker price of a car that should not have had so many big problems in the first place. The starter problem was hidden by having the car running when I got there. Seemed like such great customer service at the time. I didn't even notice being bent over. While I WOULD recommend the SERVICE center, thay have made a pile fixing my lemon. I observe my salesman no longer works there. I rated "quality of work" lower, becasue the COMPLETE diagnostic couls and shold have found the bad battery cable, and bot left it to cause more problems later. They stopped diagnosisng when they found the first likely problem, apparently, because the battery cable was bad when I bought the car. No confidence in them now. . More

Took my 2020 Chevy Malibu in for A/C work (stopped blowing cold air). Apparently the part needed is 'new' and has different part numbers; took almost two weeks to get. Blame it on COVID, 2020, etc! blowing cold air). Apparently the part needed is 'new' and has different part numbers; took almost two weeks to get. Blame it on COVID, 2020, etc! :) Natashia Wilson (and Jenna) however were great in keeping me informed, apologizing for the delay, and did get me set up with a loaner. When I need service again, I will probably go back to Good Chevrolet because of their customer service - thanks Natashia and Jenna! More

Today I came in with a check engine light and an appointment with Natashia Wilson they found a cracked exh. Manifold was my problem after about 20 min. She told me it could be taken care of in 3 hr. appointment with Natashia Wilson they found a cracked exh. Manifold was my problem after about 20 min. She told me it could be taken care of in 3 hr. Which it was close to the min. I left with a smile and a zero bill after she informed me the repair was under warranty. Good Chevrolet has one of the best. Thank you Natashia. More