Glenwood Springs Volkswagen

Service Department I enjoy the service department, because they are fairly quick with the diagnosis and solutions. I had a brake issue and they gave me a fair price and I enjoy the service department, because they are fairly quick with the diagnosis and solutions. I had a brake issue and they gave me a fair price and had the parts on hand to fix it and we’re able to get it done the same day, and it was done before lunch. More

Great experience Volkswagen in Glenwood staff did an amazing job in finding me my dream car . I am super happy and will refer friends and family to them. Volkswagen in Glenwood staff did an amazing job in finding me my dream car . I am super happy and will refer friends and family to them. More

2018 Jetta Cheryl was great! She assessed my needs and had me in and out with a perfect new car in no time! I Very satisfied with my experience! Cheryl was great! She assessed my needs and had me in and out with a perfect new car in no time! I Very satisfied with my experience! More

Always Stellar Service!! Chris and Tyler have always delivered amazing service. I have a 2016 Touareg TDI, and any service I’ve had done on it I’ve been very pleased with the Chris and Tyler have always delivered amazing service. I have a 2016 Touareg TDI, and any service I’ve had done on it I’ve been very pleased with the entire process. Chris has been very helpful, as has Cheryl in my decision to keep or sell the Touareg. I’ve never had a dealership where it’s employees would literally go out of their way to explain things to you. Great team! More

New Atlas - great buying experience We wanted a particular color and features on a new Atlas. It took about 3 months for one to get to the dealer. We weren’t pressured during that time a We wanted a particular color and features on a new Atlas. It took about 3 months for one to get to the dealer. We weren’t pressured during that time and when one arrived we immediately got a call from Cheryl, our salesperson. She helped us get certificates for promotional pricing, and there was no haggling over price - it was as least as good as what we saw on the Front Range. It was the easiest and one if the best car buying experiences we’ve had. More

Above and Beyond Excellent Customer Service Tyler and his crew are amazing. I have a 2014 VW Beetle and they always deliver the best service I have ever experienced. Sometimes they bend over b Tyler and his crew are amazing. I have a 2014 VW Beetle and they always deliver the best service I have ever experienced. Sometimes they bend over backwards to help. They are polite, timely, and professional. Everything I ask them to do will be done and they do not price-gouge. I had this weird problem with my headlights, a "super puzzle", and they worked with me fairly and professionally to figure it out without inconveniencing me or wiping out my bank account (still expensive due to the parts, but fair costs). I asked them for a quick fix, and Chris popped on over immediately to help. They really do serve up the best service I have experienced in Glenwood Springs. More

Always Helpful Chris goes out of his way to answer my concerns and quickly fix problems!!! He and his crew are the Best. Always helpful and competent. Chris goes out of his way to answer my concerns and quickly fix problems!!! He and his crew are the Best. Always helpful and competent. More

Tyler Glatting is VW Glenwood Springs I have a new car that I purchased from VW Glenwood springs. my first service came up and Tyler gave me the best experience that I have ever gotten fro I have a new car that I purchased from VW Glenwood springs. my first service came up and Tyler gave me the best experience that I have ever gotten from any dealership, and I know dealerships well. Thanks VW glenwood springs. And mostly Tyler. More

Lying Disrespectful Uncooperative Today I purchased a car from Audi / Volkswagen Glenwood Springs. I was told that the breaks had been fully replaced as well as having been through a f Today I purchased a car from Audi / Volkswagen Glenwood Springs. I was told that the breaks had been fully replaced as well as having been through a full inspection. On my way home from the dealership there was bad wobbling in the steering wheel when I braked. It got worse as I drove the vehicle and then it started making grinding noises. I called and brought it back in to have it checked out. The mechanic immediately determined there was something wrong with the breaks. First Strike! They totally lied about repacking the breaks. They replaced the rotors and pads in the front. I went back down to Glenwood to pick up the car. When I got there I explained that I didn’t trust their inspection because they missed something so obvious. I told them I needed to have the car gone over by an independent mechanic and that they needed to pay for it. At this point they refused to meet my request. They turned the problem back on me and made me feel like it was my fault. They complained that I cost them money and time fixing the breaks. They were hostile and rude beyond belief. All it would have taken was paying $100 to get a mechanic to look it over and I would have felt good about buying the car, but instead they made me feel terrible and did not help me out at all. I would not recommend even setting foot in this dealership. They are liars and rude and disrespectful and will make make you feel uncomfortable if you point out any problems. Do not shop here. More

Buying a new car Ed worked to find the exact car I wanted. It all was easy on my end. Audi of Glenwood always works with me on getting me the right car. Ed worked to find the exact car I wanted. It all was easy on my end. Audi of Glenwood always works with me on getting me the right car. More