Glenn Auto Mall Pre-Owned

As a salesperson myself I always look for customer service that is beyond what is expected. I was very pleased with the fact that I was treated like a person and not as just a sale. Although I had a l service that is beyond what is expected. I was very pleased with the fact that I was treated like a person and not as just a sale. Although I had a lower budget the selection of vehicles was great with the first one I looked at being the one I purchased. The team worked hard and persistent and in the end I got a great deal on a beautiful car that I love. More

GREAT SERVICE, BRETT WAS EXTREMELY HELPFUL AND EXPLAINED EVERY QUESTION WE HAD. BRETT LITERALLY WADED THROUGH RAIN, WIND, SNOW, AND SUNSHINE TO SHOW US EVERY VEHICLE WE WERE INTERESTED IN. OVERALL, GREAT EVERY QUESTION WE HAD. BRETT LITERALLY WADED THROUGH RAIN, WIND, SNOW, AND SUNSHINE TO SHOW US EVERY VEHICLE WE WERE INTERESTED IN. OVERALL, GREAT EXPERIENCE AND WILL DO BUSINESS WITH AGAIN. THANKS FOR EVERYTHING!!! More

Excellent assistance from Olivia Tudor and Eric Manley. Brett Zurcher was helpful on follow up. The team was helpful in handling our concerns with scratches on the finish and floor mats. The steering and h Brett Zurcher was helpful on follow up. The team was helpful in handling our concerns with scratches on the finish and floor mats. The steering and handling was off and we took is in for inspection. They did find there was a problem and corrected it timely. More

I had a wonderful experience the day I purchased my car. The staff were friendly and easy to work with. Brett was very nice and explained the car I was purchasing. Financing was helpful and able to explain The staff were friendly and easy to work with. Brett was very nice and explained the car I was purchasing. Financing was helpful and able to explain things well while working with me and my income. I would recommend friends/family to Glenn Auto Mall. Did not feel harassed or pressured into buying my car. More

My used car transaction was very fair and proceeded smoothly. I drove down from Cincinnati to trade in a used car to buy another used car. The most of the negotiation took place prior to my arrival at smoothly. I drove down from Cincinnati to trade in a used car to buy another used car. The most of the negotiation took place prior to my arrival at the dealership. As mentioned previously, I thought the prices were fair. Zach Dunn, the salesman I worked with, was very honest and forthright. I would highly recommend him. The only reason that I rated the quality of transaction and overall transaction "good" and not "great" was because the car came with only one key and an incomplete set of floor mats. Zachary did his best to rectify those shortcomings - found a set of non-matching mats from another car, but no spare key. Even so, I'd highly recommend Zach and Glenn Auto. More

I would certainly recommend Glenn Buick as a great place to find a quality used car for a good price and receive excellent customer service. I wasn't even sure what kind of car I wanted when I contacted Za to find a quality used car for a good price and receive excellent customer service. I wasn't even sure what kind of car I wanted when I contacted Zach. I told him what I was looking for in a car and when I showed up at the dealer that afternoon he had several lined up and ready for me to inspect. The second car was exactly what I was looking for so we went in to fill out paperwork and the entire process took only a little over an hour. It was awesome. Everyone I met was friendly and helpful and I felt very comfortable in the dealership. Thanks again to Zach Dunn and Eric Smith for the great customer service! More

I would HIGHLY recommend Glenn to anyone!! This is my second vehicle purchase, and would buy again!! Kristen was great and I can't say enough about Charles Bush, he is one in a million! Bends over back second vehicle purchase, and would buy again!! Kristen was great and I can't say enough about Charles Bush, he is one in a million! Bends over backwards for customer service! Charles sold me my first purchase there, and I have recommended him to many, many people. I was also equally impressed with Kristen Martin and will recommend her as well. More

My husband and I were referred to Glenn by some friends. We were supposed to see a salesperson who had been there a very long time. When we arrived we were instead helped by Zach. He was very friendly. He k We were supposed to see a salesperson who had been there a very long time. When we arrived we were instead helped by Zach. He was very friendly. He knew enough about the vehicle we were looking at to help us in our decision. Zach made it very easy for us. It’s easy to see why Zach is now a manager in such short little time. More

very professional sales people, accommodating, but not over-the-top or pushy. They were very willing to help and were well educated on their products. They wanted to sell you what YOU wanted in a car, n over-the-top or pushy. They were very willing to help and were well educated on their products. They wanted to sell you what YOU wanted in a car, not what they waned to sell you, thats what i liked! highly recommend!!! More

I was very pleased withy my experience at Glenn. I was amazed by the trade-in value I recieved, the friendliness and non-pushy nature of the sales staff, and their willingness to work with me on the price amazed by the trade-in value I recieved, the friendliness and non-pushy nature of the sales staff, and their willingness to work with me on the price I wanted. I would reccommend Glenn to anyone and I will definitely purchase my next car from them. My family has bought 5 cars from Glenn in the past 5 years and we have not had a single negative experience. More