Glassman Automotive Group
Southfield, MI
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Great buying experience at Glassman. The staff was incredibly helpful and made purchasing my new Genesis GV80 quick and hassle-free. The car drives like a dream and exceeds all my expect The staff was incredibly helpful and made purchasing my new Genesis GV80 quick and hassle-free. The car drives like a dream and exceeds all my expectations. Thank you for the wonderful service! More
Compared to experiences with LaFontaine, Glassman out does them easily! The customer service at Glassman is impeccable!! I have purchased 3 vehicles from Glassman and have had mostly good interactions wi does them easily! The customer service at Glassman is impeccable!! I have purchased 3 vehicles from Glassman and have had mostly good interactions with sales (I feel like on at least one occasion I was conned and spent more money than necessary). But when it comes to the service dept they are always awesome. More
Everyone was helpful , professional and friendly. I told my salesman what I was looking for and how much I wanted to spend and he was able to get me into a comfortable payment. I told my salesman what I was looking for and how much I wanted to spend and he was able to get me into a comfortable payment. More
This is one of the first times that I've done scheduled maintenance at this location. Prior to this has been warranty related service. The general experience was positive and Sa'von did a lot to make it maintenance at this location. Prior to this has been warranty related service. The general experience was positive and Sa'von did a lot to make it better despite service technicians not meeting the expected timeframe. Overall, nothing has convinced me to not return. More
Helpful and sensible salesperson (John Normand) who provided guided assistance that both my wife and I very much appreciated during this sales process. He listened to our concerns, described and prese provided guided assistance that both my wife and I very much appreciated during this sales process. He listened to our concerns, described and presented various options, and was patient with us. We trusted the information he provided because of John's pleasant demeanor and sales skills. We are now on our third generation of Genesis vehicles, and very nearly diverted away from Genesis due to unusual circumstances at a competing Genesis dealership. The sales manager at Glassman was direct and to the point and also helped us remain the Genesis fold by considering and explaining various financial incentives. The finance person was personable as well and we briefly met with the service manager. John also helped us setup the Genesis apps and electronics in this vehicle, which was very much appreciated. John detailed many of the features/adjustments in this car (more electronics than we have ever seen before with multiple options). All things considered, this was a very positive purchase, and we feel we now own another excellent Genesis vehicle, the Genesis GV70 3.5T Sport Prestige AWD. More











