Glassman Automotive Group
Southfield, MI
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Stopped in for a test drive and ended up buying a vehicle. Michael Anderson was a very knowledgeable salesperson and was not high pressure at all. He answered all my questions. vehicle. Michael Anderson was a very knowledgeable salesperson and was not high pressure at all. He answered all my questions. More
As a visitor from Texas, I felt vulnerable at the hands of strangers for a major routine service at 48,000 miles. But Nick put me at ease because he had treated me so fairly a few months earlier. His expla of strangers for a major routine service at 48,000 miles. But Nick put me at ease because he had treated me so fairly a few months earlier. His explanations were clear and he did not try to talk me into something I didn’t need. I still spent more than I had anticipated, but felt very confident that Nick was keeping my best interests in mind. More
I went in for an oil change. Nick informed me that there was a front camera recall, as well on my car. He was able to get me out of the door in two hours- even though I was quote Nick informed me that there was a front camera recall, as well on my car. He was able to get me out of the door in two hours- even though I was quoted three hour wait. Nick is a great asset to your service center, he has excellent customer service down. What’s next for him?! More
As I walked into the service area and was looking for assistance, a nice young man approached and asked if he could assist me. I advised him that I didn't have an appointment and my vehicle keeps stall assistance, a nice young man approached and asked if he could assist me. I advised him that I didn't have an appointment and my vehicle keeps stalling or cutting off as I come to a slow roll or stop. The young man directed me to a service rep for KIA and a Mr. Michael Green took care of my concerns and my Uber ride. More











