Glassman Automotive Group
Southfield, MI
Filter Reviews by Keyword
By Type
Showing 2,531 reviews
Tom Kalmeta did a great job working with us through the leasing process for our new car. He asked what we wanted and made sure it was available. He explained everything very clearly and was very good at an leasing process for our new car. He asked what we wanted and made sure it was available. He explained everything very clearly and was very good at answering our questions.. More
It was not a needed recall as my car didn't have the towing package. I spent 1.5 hours there just for a few pictures taken and verified. Kia needs to improve their database and avoid such unnecessary towing package. I spent 1.5 hours there just for a few pictures taken and verified. Kia needs to improve their database and avoid such unnecessary recall. Savon Thomas is super nice, very helpful to explain everything to me. It would be 5 star otherwise. More
The people greeting me were friendly, the desk person helpful, friendly and knowledgeable. The technician completed the work in the amount of time I was told it would take. I will return here for any fut helpful, friendly and knowledgeable. The technician completed the work in the amount of time I was told it would take. I will return here for any future work for my vehicle. More
Our salesperson Brittanie was fantastic! But, had issues with incorrect information given to us by the sales manager and we felt pressured by finance person on alternate warranty products. But, had issues with incorrect information given to us by the sales manager and we felt pressured by finance person on alternate warranty products. The sales manager incorrectly said that Hyundai corporate policy would not allow us to claim Hyundai Circle Plan combined with incentive financing which made the cost of our vehicle higher than it should have been. There was also stronger pressure to purchase add-on products during closing than we have had at other dealers. More
My overall experience was great. From the time I walked in the door until I left. My only issue was I am left to go to youtube to figure out the features on how to operate my vehicle From the time I walked in the door until I left. My only issue was I am left to go to youtube to figure out the features on how to operate my vehicle. More











