Glassman Automotive Group
Southfield, MI
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We really appreciate the staff at Glassman in guiding us through the purchase of our new car. Our sales rep Kody was especially helpful in explaining the details of the car, the paperwork, introducing us t through the purchase of our new car. Our sales rep Kody was especially helpful in explaining the details of the car, the paperwork, introducing us to staff in the various parts of the dealership and arranging transportation when we picked up the car. Overall an excellent experience! More
Great Service! Mike provided very helpful advise to help maintain my Outback and increase its life span. This is very helpful for those of us not familiar with th Mike provided very helpful advise to help maintain my Outback and increase its life span. This is very helpful for those of us not familiar with that maintenace that would prevent future costly repairs. More
Overall experience was okay. Initial appointment time was meant to be at 6pm, but wasn't able to get things moving until closer to 6:30/7pm. Car got stuck in detail before hand s Initial appointment time was meant to be at 6pm, but wasn't able to get things moving until closer to 6:30/7pm. Car got stuck in detail before hand so took a very long time to test drive. Trade in value was well under KBB recommendations for anything and there was no wiggle room which was frustrating. Decent deal on the vehicle though, but still felt short changed on the trade in. More
Very Good experience. However, I do not understand why HKMC discontinued Hyundai Kona EV and Kia Niro EV. Seems the brands shot themselves in the foot by leaving th However, I do not understand why HKMC discontinued Hyundai Kona EV and Kia Niro EV. Seems the brands shot themselves in the foot by leaving the small car EV Market, and pretty much conceded it to Chevrolet. The end of the Government EV incentive is not a strong enough reason for EV drivers to come back ICE once you have tasted EV comfort. And current gas prices would usually push potential clients your way if you had the Entry level EV in inventory. This being said, we had a great experience with John and the dealership team. Best Regards More
The Service Department is on top of addressed their customer service needs whether on incoming calls to schedule appointments right through servicing to out the door. Mike has been very helpful taking customer service needs whether on incoming calls to schedule appointments right through servicing to out the door. Mike has been very helpful taking care of questions/needs both times I've been in for scheduled maint. with 2025 purchased at Glassman. Thanks! More











