Glassman Automotive Group
Southfield, MI
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After agreeing on price on a new Crosstrek with Frank , sales manager ,for my son the purchase , and son leaving $1,000 deposit , to arrange for a certified check ,he came back 2 days later with a certifie sales manager ,for my son the purchase , and son leaving $1,000 deposit , to arrange for a certified check ,he came back 2 days later with a certified check to purchase only to find out they sold the new car I was going to buy. Total xxxx move More
I had a great customer service experience with Savon. He listened and was able to resolve my issues. Very professional and kept me updated while i waited. He listened and was able to resolve my issues. Very professional and kept me updated while i waited. More
Mike Hepworth is always ready to answer my questions and to discuss next steps to either fix a problem that I noticed, or to offer excellent suggestions, as well as the reason why, on things that need to be to discuss next steps to either fix a problem that I noticed, or to offer excellent suggestions, as well as the reason why, on things that need to be done in order to keep my car in great shape so I don’t have problems out on the road. He takes time to explain things and always keeps me informed on how work is progressing. I trust Mike and appreciate his knowledge. I like this dealership as they have clean waiting areas with tables where I can work while I’m waiting as well as a variety of coffee and snacks. The time goes by much quicker when these things are offered. I also wish to say that Crysta at the check out desk is the kind of person that not only does her job well, but is cheerful and makes me feel happy I was there. More
Service writer was great and answered all questions and gave an accurate estimate of time. Work completed in a timely manner. Very good first experience. gave an accurate estimate of time. Work completed in a timely manner. Very good first experience. More











