Glassman Automotive Group
Southfield, MI
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Overall experience was okay. Initial appointment time was meant to be at 6pm, but wasn't able to get things moving until closer to 6:30/7pm. Car got stuck in detail before hand s Initial appointment time was meant to be at 6pm, but wasn't able to get things moving until closer to 6:30/7pm. Car got stuck in detail before hand so took a very long time to test drive. Trade in value was well under KBB recommendations for anything and there was no wiggle room which was frustrating. Decent deal on the vehicle though, but still felt short changed on the trade in. More
Very Good experience. However, I do not understand why HKMC discontinued Hyundai Kona EV and Kia Niro EV. Seems the brands shot themselves in the foot by leaving th However, I do not understand why HKMC discontinued Hyundai Kona EV and Kia Niro EV. Seems the brands shot themselves in the foot by leaving the small car EV Market, and pretty much conceded it to Chevrolet. The end of the Government EV incentive is not a strong enough reason for EV drivers to come back ICE once you have tasted EV comfort. And current gas prices would usually push potential clients your way if you had the Entry level EV in inventory. This being said, we had a great experience with John and the dealership team. Best Regards More
The Service Department is on top of addressed their customer service needs whether on incoming calls to schedule appointments right through servicing to out the door. Mike has been very helpful taking customer service needs whether on incoming calls to schedule appointments right through servicing to out the door. Mike has been very helpful taking care of questions/needs both times I've been in for scheduled maint. with 2025 purchased at Glassman. Thanks! More
Nick in service went above and beyond for my blown tire replacement on a Friday. Tire was ordered Thursday evening, received and replaced by Friday afternoon before the weekend closure. And, since I had replacement on a Friday. Tire was ordered Thursday evening, received and replaced by Friday afternoon before the weekend closure. And, since I had the tire protection package, I got out of there with no additional cost at all. 0. Thanks, Nick, for going to bat for me. Rochelle Forester 2024 G-90 More












