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Ginn Chrysler Jeep Dodge Ram

Covington, GA

4.5
204 Reviews
Call Dealership (706) 535-7281

2251 Access Rd

Covington, GA

30016

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204 Reviews of Ginn Chrysler Jeep Dodge Ram

September 24, 2025

They aren’t pleasant service providers not very welcoming. I paid $65 for my jeep and I shouldn't feel like that More

by adamcgray0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Print
Sep 25, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Adam. I appreciate your feedback about the service you received at Ginn Chrysler Jeep Dodge Ram. It's important to us that every customer feels welcomed and valued. I encourage you to reach out to me directly so I can address your concerns and work towards improving your experience. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 19, 2025

Gave me false information on my ram told me nothing was wrong and it was More

by middle7422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Print
Sep 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. I understand your concerns regarding the information provided about your Ram. At Ginn Chrysler Jeep Dodge Ram, we strive to maintain high standards and appreciate hearing from our customers. I encourage you to reach out to me directly so I can discuss your specific situation further. Your experience is important to us, and I am here to help. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 18, 2025

They ask a question when I need help. And they give Good advice on my truck More

by billiec33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't really know everybody by name.
Print
Sep 19, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Billie! I'm glad to hear that you received helpful advice for your truck at Ginn Chrysler Jeep Dodge Ram. Our team is always here to assist you. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 18, 2025

Shavon was very helpful. I was never pressured and she provided excellent customer service. I visited this dealership several times and looked at various vehicles before fina More

by PARKERBADBOYONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shavon Roach, Phillip Shakespeare
Print
Sep 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Parker! I'm thrilled to hear that you had such a positive experience with Shavon and Phillip at Ginn Chrysler Jeep Dodge Ram. It’s great to know you felt no pressure and received excellent customer service throughout your visits. Congratulations on your new 2023 Toyota Tundra 1794 Edition! I truly appreciate your support and we look forward to seeing you again. Enjoy every drive in your new ride! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 17, 2025

Car is still not fixed and when I call the service center no one calls me back More

by janetcherney57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurice , Shavon Roach
Print
Sep 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Janet. I understand that your vehicle is still not fixed and that you're having trouble getting in touch with our service center. We take such matters seriously at Ginn Chrysler Jeep Dodge Ram, and I encourage you to reach out to me directly so I can discuss this in more detail. Your satisfaction is important to us. Thank you for your patience. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 17, 2025

It is always a quick and easy process when I come to get my Jeep serviced. More

by ajaaga3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach, Khadijha Florence
Print
Sep 17, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently find the service for your Jeep at Ginn Chrysler Jeep Dodge Ram to be quick and easy. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 16, 2025

Very professional, polite, and friendly. Nice place with amenities for the customer to feel welcomed. More

by Ana C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
Print
Sep 17, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you, Ana! I truly appreciate your kind words about your experience at Ginn Chrysler Jeep Dodge Ram. I am delighted to hear that you found our team professional and welcoming. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 16, 2025

fast and knowledgeable team. Job done in less than twenty minutes…. Can always rely on quality work.. More

by debo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel and Josh and Hailey
Print
Sep 17, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review, Debo! I am thrilled to hear that our team at Ginn Chrysler Jeep Dodge Ram delivered fast and knowledgeable service, completing your job in under twenty minutes. Your trust in our quality work means a lot to us. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 13, 2025

Employees are very polite and knowledgeable about their job . I was very at ease getting my jeep serviced. Will keep going back More

by samh024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whole oil change dept
Print
Sep 13, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that you felt at ease during your Jeep service at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in being knowledgeable and courteous, and it’s great to know you plan to return. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 12, 2025

The dealership offered a Fast and professional experience. I will be returning as the customer service was exceptional. More

by taviusg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Print
Sep 12, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a fast and professional experience at Ginn Chrysler Jeep Dodge Ram. Our team is dedicated to providing exceptional customer service, and we look forward to welcoming you back soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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